KELLY KOENIG
Seattle
Summary
Experienced continuous improvement professional who excels in using proven methodologies to reduce waste, streamline operations, and improve customer service levels. Natural leader, coach and change agent driven to motivate teams to exceed business goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Continuous Improvement Manager
Recreational Equipment Inc.
03.2020 - Current
- Managed team of four CI Program Managers supporting REI's distribution centers, focused on waste reduction, cost management and productivity
- Launched and maintained network-wide standard work instruction platform across employee base of ~1,500 associates and supervisors
- Facilitated cross-divisional problem solving project to increase in-stock rate and profitability of camp fuel product category
Operational Excellence Program Manager
Redfin Corp.
02.2019 - 02.2020
- Led load management pilot program in six markets, focused on increasing close-rate and improving customer service across buy-side value stream
- Performed extensive field observations and root cause analysis to identify >$1M of COGS reduction solutions for national listing photography program
- Implemented standards for 3rd party photography and 3D virtual tour programs, resulting in consolidated vendors, improved image quality and up to 50% reduction in lead time across high volume markets
Continuous Improvement Manager, Supply Chain Engineering
Nordstrom Inc
08.2017 - 11.2018
- Launched Continuous Improvement program for Supply Chain organization of 6,000+ employees
- Developed and deployed Lean roadmap for 10 distribution/fulfillment centers, including deep-dive model line transformation project
- Formed team of 25 "Community of Practice" members and tracked execution of site initiatives (5S, visual management, workstation design) against network-wide program roadmap
- Facilitated six Kaizen events, including training and exercises on waste reduction techniques, problem solving and standard work
Program Manager, Asset Protection
Recreational Equipment Inc. (REI)
05.2016 - 08.2017
- Led cross-divisional project team of 12 people through DMAIC methodology on company-wide damage expense reduction initiative, resulting in $3.2M in savings by year end 2016
- Managed timelines, progress tracking and executive report-outs for implementation of damage reduction solutions that impacted Supply Chain, Finance, Retail Operations, and Merchandising divisions
- Coached seven Green Belts on certifying projects, ranging from fixture lifecycle management to online fraud detection process improvements
Senior Supply Chain Analyst, Process Improvement
Recreational Equipment, Inc. (REI)
05.2015 - 05.2016
- Managed Lean Six Sigma Green Belt program, coached and governed pipeline of in-flight projects
- Developed and delivered custom 12-hour Yellow Belt training course focused on Lean and DMAIC methodologies to 75+ participants
- Translated business requirements into BPMN operational process flow charts for opening of new distribution/fulfillment center with automated MHE
Business Improvement Specialist
Newmont Mining Corporation
01.2012 - 04.2015
- Managed company's first global execution Black Belt project across five operating regions, enabling $3.7 million in procurement cost savings by year end 2013
- Re-designed global operations metrics reporting process through implementation of software application and streamlined data collection processes
- Trained and mentored Lean, Green and Black Belt candidates, with certification rate over 60%
Legal Business Analyst
Newmont Mining Corporation
01.2008 - 12.2011
- Implemented global case management software system for attorneys, including gathering IT business requirements, delivering training and conducting demos at international sites
- Managed multi-million dollar Legal and Government Relations budgets and outside counsel engagement agreements
- Collected, organized and distributed materials for large due diligence acquisition projects, litigation matters and other document productions
Education
MBA - International Business & Marketing
University Of Colorado
Denver, CO2010
Bachelor of Arts - International Affairs
University Of Colorado
Boulder, CO2007
Certification
- Lean Six Sigma Master Black Belt, June 2020
- Lean Six Sigma Black Belt, January 2014
Timeline
Continuous Improvement Manager
Recreational Equipment Inc.
03.2020 - Current
Operational Excellence Program Manager
Redfin Corp.
02.2019 - 02.2020
Continuous Improvement Manager, Supply Chain Engineering
Nordstrom Inc
08.2017 - 11.2018
Program Manager, Asset Protection
Recreational Equipment Inc. (REI)
05.2016 - 08.2017
Senior Supply Chain Analyst, Process Improvement
Recreational Equipment, Inc. (REI)
05.2015 - 05.2016
Business Improvement Specialist
Newmont Mining Corporation
01.2012 - 04.2015
Legal Business Analyst
Newmont Mining Corporation
01.2008 - 12.2011
MBA - International Business & Marketing
University Of Colorado
Bachelor of Arts - International Affairs
University Of Colorado
- Lean Six Sigma Master Black Belt, June 2020
- Lean Six Sigma Black Belt, January 2014
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