Kelly Koprevich
Summary
Recent graduate with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Server Assistant
Siena Restaurant
08.2023 - Current
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted in training new server assistants on job responsibilities and procedures.
- Responded promptly to requests from servers or other staff members.
Administrative Assistant
Aqua Systems on WNY
03.2022 - Current
- Organized both physical and digital files and updated reports to coordinate project materials.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered questions from customers regarding products and services offered by the company.
- Scheduled appointments, meetings and events for management staff.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Dietary Aide
Elderwood Assisted Living
06.2018 - 01.2022
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Delivered meals to residents and patients in their rooms when requested.
- Served food and snacks according to planned menu and patients' diet orders.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Reported and documented resident changes in consumption or behaviors.
- Engaged with residents to provide positive and enriching experiences.
Education
Bachelor of Science - Public Health
University At Buffalo
05-2024
Skills
- Item Promotion
- Positive and Friendly Attitude
- Willing to Learn
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Professional Communication
Accomplishments
- Employee of the Quarter
References
References available upon request.
Timeline
Server Assistant
Siena Restaurant
08.2023 - Current
Administrative Assistant
Aqua Systems on WNY
03.2022 - Current
Dietary Aide
Elderwood Assisted Living
06.2018 - 01.2022
Bachelor of Science - Public Health
University At Buffalo
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