Mariana Leon
Gurnee,Gurnee
Summary
Dynamic and dedicated professional with a strong background in customer service and hospitality, honed at Outback Steakhouse. Proven ability to enhance guest experiences through attentive service and effective communication. Skilled in cash handling and team collaboration, consistently ensuring smooth operations during peak periods. Committed to maintaining high standards of cleanliness and safety.
Motivated Server support with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Server Assistant
Outback Steakhouse
08.2025 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Greeted customers warmly to provide exceptional customer service.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Offered product samples, answered questions and helped customers find items.
- Addressed customer complaints and inquiries to verify satisfaction.
Cashier
Taco Bell
04.2025 - 08.2025
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Warren Township Highschool
Gurnee, IL05-2026
Skills
- Menu presentation
- Item promotion
- Food station setup
- Dining area maintenance
- Teamwork and collaboration
- Heavy lifting
- Supply restocking
- Beverage preparation
- Cash handling
- Supports smooth store flow by working calmly and collaboratively during rush periods
- Customer service
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
Timeline
Server Assistant
Outback Steakhouse
08.2025 - Current
Cashier
Taco Bell
04.2025 - 08.2025
High School Diploma -
Warren Township Highschool