Hi, I’m
Nabila Koyaweda
Savannah,GA
Summary
I have been lucky to have had the abilities to work in different fields in my professional career . it is indeed true they're all different, but one thing that they all had in common is the people service / customer service side . I've learned in my experiences that no matter what field you find your self in, its how you treat your customer / patients that is the #1 skill to posses before anything else. you can always learn how to do the job but its important to have basic people skill to understand your patient's/ customer, to be able to service them accordingly . i can proudly say that's one of my many skill i will bring to any team i get the opportunity to work with.
Overview
6
years of professional experience
Work History
Coastal Harbor Health System
Mental Health Technician
02.2022 - 03.2024
Job overview
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Coastal Ear Nose & Throat Surgeons
Medical Assistant
04.2021 - 01.2022
Job overview
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Alligator Soul
Hostess
05.2020 - 11.2020
Job overview
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Spice Brick Oven Kitchen - Tapas & Bar
Hostess
03.2018 - 10.2018
Job overview
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
North Springs High SchoolAtlanta, GA
High School Diploma
05.2016
Skills
- Multitasking Abilities
- Patient Assessment
- Clinical Documentation
- Appointment Scheduling
- Paperwork Processing
- Reliability
- Mental Health Assessment
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Mental Health Technician
Coastal Harbor Health System
02.2022 - 03.2024
Medical Assistant
Coastal Ear Nose & Throat Surgeons
04.2021 - 01.2022
Hostess
Alligator Soul
05.2020 - 11.2020
Hostess
Spice Brick Oven Kitchen - Tapas & Bar
03.2018 - 10.2018
North Springs High School
High School Diploma
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