Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Krueger

Clintonville,WI

Summary

Seasoned Triage Nurse with a proven track record at ThedaCare Physicians, demonstrating exceptional clinical judgment and compassionate care. Excelled in patient triage, clinical documentation, and fostering teamwork. Achieved significant improvements in patient satisfaction and care efficiency. Certified in CPR/AED, embodying reliability and effective communication.

Overview

22
22
years of professional experience

Work History

Triage Nurse

ThedaCare Physicians
07.2009 - Current
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
  • Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.

Registered Nurse

ThedaCare Regional Medical Center
07.2007 - 07.2009
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Implemented care plans for patient treatment after assessing physician medical regimens.

Registered Nurse

Shawano Medical Center
03.2003 - 06.2007
  • Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
  • Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
  • Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.
  • Educated patients and families on disease diagnosis, prognosis and post-operative care.
  • Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
  • Managed caseload of 4 to 7 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.

Graduate Registered Nurse

Shawano Medical Center
12.2002 - 02.2003
  • Delivered culturally competent care tailored to meet the diverse needs of the patient population served within the facility.
  • Enhanced patient satisfaction by effectively communicating with patients, families, and healthcare team members.
  • Administered medications and treatments as prescribed by physicians.
  • Performed basic procedures and care activities to treat patient physical ailments and emotional needs and fostered collaborative relationship to identify causes, symptoms or explanations resulting in proper diagnosis and appropriate treatments.

Registered Nurse Intern

Shawano Medical Center
04.2002 - 12.2002
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care delivery.
  • Ensured adherence to infection control protocols, maintaining a clean and safe environment for patients and staff members.
  • Demonstrated excellent time management skills while balancing multiple responsibilities such as direct patient care, charting, and collaborating with healthcare team members.
  • Assisted in the development of individualized care plans by identifying specific needs and goals for each patient.

Education

Associate of Applied Science -

Fox Valley Technical College
Appleton, WI
12.2022

Skills

Triage

Prescription Refills

Clinical judgment

Teamwork and Collaboration

Compassionate and Caring

Multitasking Abilities

Reliability

Active Listening

Effective Communication

Patient and family advocacy

Certified in CPR/AED

Clinical Documentation

Timeline

Triage Nurse

ThedaCare Physicians
07.2009 - Current

Registered Nurse

ThedaCare Regional Medical Center
07.2007 - 07.2009

Registered Nurse

Shawano Medical Center
03.2003 - 06.2007

Graduate Registered Nurse

Shawano Medical Center
12.2002 - 02.2003

Registered Nurse Intern

Shawano Medical Center
04.2002 - 12.2002

Associate of Applied Science -

Fox Valley Technical College

Similar Profiles

CREATE PROFILE
Kelly Krueger