Kelly Kusi
Charlotte,NC
Summary
Dedicated college graduate with a passion for helping others primarily in the health care field. Excelled in PRE-Physician Assistant Academic program, including biology coursework in Anatomy & Physiology, Microbiology, Chemistry, and Medical Terminology. Experienced in patient care and health protocols, still seeking to enhance knowledge and skills in the health care field.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Charlotte Mecklenburg Schools
01.2024 - Current
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Assisted in creating a safe classroom environment that promoted emotional well-being and academic growth for all students.
- Supervised lunchroom and recess activities.
- Volunteered in tutoring and extracurricular activities.
CNA I+4
ATRIUM HEALTH
11.2023 - Current
- Assisted patients recovering from surgeries, amputees, strokes, and falls with activities of daily living like bathing, dressing, and eating.
- Maintained a clean and safe environment for the patients.
- Performed tasks such as taking patient's vital signs, monitoring blood sugar levels, providing catheter care, and reporting any changes to the nursing staff.
- Provided emotional support through their recovery by building trust and reassurance. Creating a family friend-like environment.
Customer Service Representative
Walmart Supercenter
08.2018 - 04.2024
- Handled multiple forms of payment transactions.
- Conducted inventory, resolved discrepancies, and completed paperwork.
- Resolved complaints by customers to ensure customer satisfaction.
- Assisted customers with troubleshooting Walmart electronics and phone services.
- Online shopper, selected and prepared items for pickup and delivery.
Library Services Federal Work Study Employees
F.D. Bluford Library
01.2020 - 03.2020
- Provided administrative support by managing incoming calls, coordinating files, and sorting mail.
- Assisted as a front desk associate, helping students with transactions such as checking out study rooms, books, laptops, and devices.
- Contributed to maintaining a clean and safe library environment to ensure a welcoming atmosphere.
- Provided technical assistance to students, resolving issues related to their student accounts and electronic devices.
- Supported various projects including library events, creating posters, and enhancing the visual representation of the library.
- Organized and maintained books, journals, and media to ensure up-to-date and readily accessible on the shelves and designated spaces.
Administrative Assistant
Office of International Affairs
08.2019 - 12.2019
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Helped the department move remotely by shredding important information and transferring information to the computer.
- Conducted inventory, resolved discrepancies, and completed paperwork to keep the system accurate.
- Delegated tasks to employees and monitored activities and task completion.
- Maintained a welcoming and orderly front desk area for all managers and cleaned the supply closet by ensuring all materials were organized, clearly labeled, and easily accessible
Education
No Degree - Biochemistry
University of North Carolina At Greensboro
Greensboro, NCBachelor of Science - Biology
North Carolina Agricultural And Technical State University
Greensboro, NC05.2021
Skills & Certifications
- Certified Nurse Aide I - August 2023-PRESENT
- Basic Life Support for Healthcare - December 2022-PRESENT
- Workplace Efficiency
- Analytic Thinking
- People skills
- Relationship building
- Work ethic & Customer Service
- Microsoft Word, PowerPoint, & Excel Certified
OTHER - SHADOWING
Ms. Dione Agyemang, PA-C Internal Medicine - 126 Hours
MAY 31 2024 - Till Date
I shadowed Dione Agyemang at Alfa Medical Clinic PA over the course of two months 3 days a week.
I am currently shadowing her as of date.
Mr. Jeffrey Wiggins, PA-C Physical Medicine and Rehabilitation - 21 Hours
JUNE 10 2024 - JUNE 28 2024
I had the pleasure of shadowing Jeffrey Wiggins at Atrium Health Physical Medicine and Rehabilitation hospital, at both the hospital and his personal clinic dealing with amputees. I shadowed him for 1 month, 2 days a week,
Ms. Philomena Birago, Nurse General Medicine - 25 Hours
JANUARY 3 2022 - JANUARY 7 2022
It was a privilege shadowing Nurse Philomena Birago and the nursing team at the Boakye Dankwah Memorial Hospital. I was there for one week assisting them.
Languages
twi
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual
Timeline
Substitute Teacher
Charlotte Mecklenburg Schools
01.2024 - Current
CNA I+4
ATRIUM HEALTH
11.2023 - Current
Library Services Federal Work Study Employees
F.D. Bluford Library
01.2020 - 03.2020
Administrative Assistant
Office of International Affairs
08.2019 - 12.2019
Customer Service Representative
Walmart Supercenter
08.2018 - 04.2024
No Degree - Biochemistry
University of North Carolina At Greensboro
Bachelor of Science - Biology
North Carolina Agricultural And Technical State University
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