Kelly Lacy
Baltimore,MD
Summary
Customer-oriented Professional with experience in exceeding quotas and cultivating lasting partnerships. Strong desire to increase business opportunities through customer relationship building, effective communication and team-minded collaboration.
Overview
8
8
years of professional experience
Work History
Long-Term Substitute Teacher
Loch Raven High School
Hampton , MD
09.2023 - Current
- Developed and implemented lesson plans to ensure student comprehension of material.
- Organized classroom activities and monitored students' progress in order to facilitate learning.
- Utilized a variety of teaching techniques to engage all students in the learning process.
Retail Sales Manager
Girls Gotta Play
Baltimore , MD
07.2022 - Current
- Establish on site sales locations for women’s sporting events, managing a team of 10
- Execute wholesale and screen printing purchase orders through selected vendors to maintain growing inventory
- Develop and maintain relationships with partnering wholesalers and screen printers for continued growth
Account Executive
Xometry
Rockville , MD
05.2021 - 06.2022
- Drive new business development and client acquisition through cold calling, lead generation and exceptional service.
- Use consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Prepare sales presentations or proposals to explain product specifications or applications.
Majors Account Manager
Cision
12.2019 - 11.2020
- Managed the product implementation, growth, and renewal in 150+ accounts.
- Educated clients about potential cross- and up-sell opportunities through hosting expert online demonstrations.
- Leveraged data insights, analyze client strategy, and implement initiatives to meet client's goals.
- Negotiated contracts, ensuring the client's renewal is executed properly.
Key Account Manager
Cision
01.2018 - 11.2019
- In 2018 achieved 105% of annual goal.
- In 2019 achieved 125% of annual goal.
Recruiter
Capital Staffing Solutions
06.2016 - 12.2017
- Research and contact community services, colleges, employment agencies, recruiters, media, and internet sites.
- Maintained a database of potential candidates.
Education
Bachelor of Science - Sports Management, Marketing Minor
Jacksonville University
04.2016
Skills
- Customer relationship management
- Revenue retention
- Strategic outreach
- Issue resolution
- Needs analysis
- Salesforce CRM
- Goal-oriented
Timeline
Long-Term Substitute Teacher
Loch Raven High School
09.2023 - Current
Retail Sales Manager
Girls Gotta Play
07.2022 - Current
Account Executive
Xometry
05.2021 - 06.2022
Majors Account Manager
Cision
12.2019 - 11.2020
Key Account Manager
Cision
01.2018 - 11.2019
Recruiter
Capital Staffing Solutions
06.2016 - 12.2017
Bachelor of Science - Sports Management, Marketing Minor
Jacksonville University
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