Kelly Lanzante
Aurora,CO
Overview
20
20
years of professional experience
Work History
Assistant Food & Beverage Manager
Vermejo, A Ted Turner Reserve
Raton, NM
01.2019 - Current
- Manage operations for a three-meal-per-day fine dining restaurant at a luxury destination ranch property.
- Develop training manuals and operational standards for Vermejo and two additional Ted Turner Reserve properties.
- Coordinate private dining and bespoke guest experiences across cottages and off-site locations.
- Created Forbes-level Standard Operating Procedures (SOPs) for hospitality operations across multiple ranch properties.
- Curate and manage the wine cellar and wine lists.
- Partner with Sales and Marketing teams to design guest experiences and packages.
- Collaborated with local wineries to develop a branded sparkling wine for the property.
- Support the F&B Director with budgeting, P&L oversight, and financial goals.
Group Sales Manager
Visit Aurora - Convention & Visitors Bureau
Aurora, CO
01.2018 - 01.2019
- Managed national and corporate association accounts across the Western United States.
- Built relationships with 60+ hotel partners to identify seasonal needs and drive group bookings.
- Conducted regional sales calls, trade shows, and conferences to promote Aurora as a meeting destination.
- Generated leads for meetings and conventions that increased overnight visitor stays and tourism revenue.
Sales & Accounts Manager
Radisson Hotel Denver Southeast
Aurora, CO
01.2013 - 01.2018
- Managed corporate and association accounts, responding to RFPs and negotiating group contracts.
- Exceeded individual sales goals by 23% in 2015 and 18% in 2016.
- Led property site inspections and sales presentations for prospective clients.
- Maintained long-term client relationships to generate repeat business.
- Represented the hotel at industry trade shows and conferences.
- Developed strategic sales plans to meet occupancy, ADR, and RevPAR goals.
Operations Manager / Government-Hotel Liaison
Red Lion Hotel Denver Southeast
Aurora, CO
01.2011 - 01.2013
- Oversaw operations for a 500-room hotel with 25,000 sq. ft. of meeting space.
- Served as liaison between government program coordinators, contracting officers, and hotel leadership.
- Directed strategic planning for food and beverage outlets and hotel operations to maximize profitability and service standards.
- Coordinated operations across departments including banquets, transportation, front desk, and housekeeping.
- Worked with the Executive Chef to develop menus, pricing, and market-driven offerings.
- Managed billing for lodging, catering events, and meeting space rentals.
- Oversaw group reservations, rate management, and room blocks.
General Manager
The Living Room Wine Bar / SoCo Nightlife
Denver, CO
01.2009 - 01.2011
- Managed daily operations of a wine bar and nightlife venue.
- Oversaw wine purchasing and inventory including a 24-tap Enomatic wine dispensing system.
- Recruited and trained staff and established venue policies and procedures.
- Organized and promoted live music, weddings, art shows, and corporate wine events.
- Managed vendor relationships, budgets, and financial operations.
Food & Beverage Manager
Embassy Suites Denver Southeast
Denver, CO
01.2007 - 01.2009
- Supervised restaurant and bar staff while maintaining service standards and resolving guest concerns.
- Managed staff scheduling, disciplinary actions, and team meetings.
- Worked with suppliers and beverage distributors to develop cost-effective menus.
- Maintained labor and liquor costs within quarterly budgets.
Timeline
Assistant Food & Beverage Manager
Vermejo, A Ted Turner Reserve
01.2019 - Current
Group Sales Manager
Visit Aurora - Convention & Visitors Bureau
01.2018 - 01.2019
Sales & Accounts Manager
Radisson Hotel Denver Southeast
01.2013 - 01.2018
Operations Manager / Government-Hotel Liaison
Red Lion Hotel Denver Southeast
01.2011 - 01.2013
General Manager
The Living Room Wine Bar / SoCo Nightlife
01.2009 - 01.2011
Food & Beverage Manager
Embassy Suites Denver Southeast
01.2007 - 01.2009