Kelly Larson
Park River,ND
Summary
Reliable, hard working and dedicated individual to offer a variety of skills to your team.
Overview
2024
2024
years of professional experience
Work History
Paraprofessional & Head Cook
Park River Area School
Park River, North Dakota
08.2006 - 05.2023
- Trained new staff members in safe food handling procedures.
- Designed menus throughout school year.
- Offered guidance and support to cooks during peak periods or when unforeseen issues occur.
- Conducted regular inspections of kitchen equipment to ensure proper functioning.
- Addressed customer complaints swiftly and effectively while upholding professionalism at all times.
- Oversaw inventory of all food items while ensuring adherence to proper storage techniques
- Ordered supplies, ingredients, and equipment needed for the kitchen.
- Assisted teachers with planning and preparing lessons for students.
- Collaborated with special education staff to develop Individualized Education Plans.
- Helped implement behavior management strategies for individual students.
Passenger Service Agent
United Airlines
Aspen, Colorado
- Maintained accurate records of passenger manifests and checked luggage tags.
- Enforced airline policies such as smoking restrictions, carry-on item limits.
- Monitored passenger traffic flow at the gate area to ensure efficient boarding of aircrafts.
- Greeted passengers and assisted with their inquiries.
- Managed customer complaints in a professional manner while providing solutions to resolve issues.
- Answered customer questions regarding flight information, airport amenities, and travel regulations.
- Performed pre-flight inspections on aircrafts prior to departure.
- Coordinated ground transportation services for arriving and departing passengers.
- Weighed luggage and collected fees for excess baggage.
- Ensured all safety protocols were followed during the check-in process.
- Checked in passengers, assigned seats, and issued boarding passes.
- Informed passengers of any changes in flight schedules or other travel related matters.
- Processed ticket refunds for cancelled or delayed flights.
- Provided assistance to passengers with limited mobility.
- Assisted with loading and unloading of baggage from aircrafts onto conveyor belts.
- Assisted customers with reservations, cancellations, and rebooking flights as needed.
- Tracked lost items belonging to passengers and coordinated delivery when found.
- Greeted passengers and provided boarding instructions.
- Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
- Upheld uniform and conduct guidelines to maintain professional appearance.
- Assisted passengers with reservations, ticketing and adjustments to itinerary.
Education
Some College (No Degree) -
Park River Area School
Park River, NDSkills
- Menu planning
- Food safety compliance
- Inventory management
- Customer service
Timeline
Paraprofessional & Head Cook
Park River Area School
08.2006 - 05.2023
Passenger Service Agent
United Airlines
Some College (No Degree) -
Park River Area School