Kelly Lawrence
Gloversville,NY
Summary
Dynamic professional with a proven track record at Nathan Littauer Hospital, excelling in venipuncture and enhancing patient care. Demonstrated expertise in specimen handling and HIPAA compliance, coupled with a commitment to improving efficiency and patient comfort. Skilled in fostering environments of kindness and respect, significantly contributing to team and patient satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
Nathan Littauer Hospital
05.2023 - 10.2024
- Packaged and shipped specimens to central lab daily.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Teacher Assistant
Mental Health Association of Fulton County
11.2018 - 06.2023
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
- Supported teacher evaluations by gathering data on student progress through formative assessments.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Responded to student needs and questions promptly.
- Supported classroom activities, tutoring, and reviewing work.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Contributed to increased student success by providing one-on-one support for struggling learners.
Administrative Assistant
Northeast Psychological Associates
09.2014 - 04.2016
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Certificate - Phlebotomy
Schenectady Community College
Schenectady, NY05-2023
Certificate - Certified Nursing Assistant
Mohawk Valley Community College
Utica, NY05-2013
Associate of Applied Science - Medical Administration
Fulton Montgomery Community College
Johnstown, NY05-2011
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Pediatric phlebotomy
- Blood culture collection
- Geriatric phlebotomy
Certification
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
Timeline
Phlebotomist
Nathan Littauer Hospital
05.2023 - 10.2024
Teacher Assistant
Mental Health Association of Fulton County
11.2018 - 06.2023
Administrative Assistant
Northeast Psychological Associates
09.2014 - 04.2016
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
Certificate - Phlebotomy
Schenectady Community College
Certificate - Certified Nursing Assistant
Mohawk Valley Community College
Associate of Applied Science - Medical Administration
Fulton Montgomery Community College
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