Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Leach

Humboldt,TN

Summary

Dynamic and detail-oriented professional with a proven track record at Autozone Distribution Center, excelling in order accuracy and workplace safety. Recognized for enhancing productivity through effective training and mentoring, while consistently delivering exceptional customer service. Committed to achieving goals and improving processes in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Order Selector, Control Desk Operator, Trainer

Autozone Distribution Center
02.2021 - Current
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
  • Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
  • Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
  • Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.

Cake Decorator

Sams Club
02.2018 - 02.2021
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.

Order Selector

Autozone Distribution Center
09.2015 - 01.2018
  • Minimized damaged items through careful handling of fragile products while selecting orders.
  • Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
  • Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.

Group Leader

Parragon
08.2009 - 11.2011
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Monitored team performance to identify productivity improvement opportunities.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

GED -

Milan High School
Milan, TN

Skills

  • Workplace safety
  • Picking accuracy
  • Goal oriented
  • Mentoring and training
  • Customer service
  • Attention to detail
  • Data entry

Timeline

Order Selector, Control Desk Operator, Trainer

Autozone Distribution Center
02.2021 - Current

Cake Decorator

Sams Club
02.2018 - 02.2021

Order Selector

Autozone Distribution Center
09.2015 - 01.2018

Group Leader

Parragon
08.2009 - 11.2011

GED -

Milan High School

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