
Professional and personable customer service professional with a bachelor's degree in Communication Studies from the University of Georgia and a current pre-nursing student at the University of North Georgia. Experienced in building client relationships, managing administrative responsibilities, and delivering exceptional customer experiences in fast-paced environments. Strong communication, organization, and multitasking skills with a passion for aesthetics and wellness.
As a Lululemon Educator, I created an exceptional guest experience by engaging with customers, sharing product knowledge, and fostering a community-driven shopping environment. I focused on understanding guests’ needs to provide personalized recommendations on technical apparel and gear, while also supporting store operations and brand initiatives.
As a server at Athens Country Club, I provided high-quality dining experiences in a refined, member-focused environment. I delivered exceptional service by anticipating guests’ needs, maintaining attention to detail, and ensuring seamless food and beverage service in both casual and fine dining settings.
As a Lululemon Educator, I created an exceptional guest experience by engaging with customers, sharing product knowledge, and fostering a community-driven shopping environment. I focused on understanding guests’ needs to provide personalized recommendations on technical apparel and gear, while also supporting store operations and brand initiatives.
As a server at Topgolf, I provided exceptional guest experiences in a fast-paced, high-energy environment. My role went beyond taking orders—I engaged with guests to ensure they had a memorable time, offering menu recommendations, managing multiple tables efficiently, and delivering top-tier service with a positive attitude
Managed daily front desk operations for a busy tennis facility, serving as the primary point of contact for members and guests. Coordinated lesson scheduling, answered phone and email inquiries, processed transactions, and provided administrative support to tennis professionals. Maintained an organized and welcoming environment while delivering excellent customer service.