KELLY LEVROCK
Jackson Township
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SPECIAL EDUCATION TEACHER
Stafford Township School District
09.2012 - Current
- Established and maintained cooperative working relationships with students, parents and schools.
- Promoted positive learning environment to engage students and encourage lesson participation.
- Delivered continuous and appropriate student growth and achievement for age group, subject area and program classification.
- Supported instruction to individuals or small groups of students with special needs.
- Assisted in assessing changing curricular needs and offered plans for improvements.
- Worked with trans-disciplinary team in planning and developing appropriate IEP goals.
- Employed a range of instructional materials to meet different learning styles.
- Cultivated relationships with families by providing guidance and resources.
Server
Carmen's
05.2015 - 09.2022
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Trained new staff on menu offerings and restaurant procedures.
- Enhanced guest experience through prompt and accurate order processing.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
BACHELOR OF ARTS (B.A.) - ELEMENTARY EDUCATION
Rowan University
Glassboro, NJ, US05-2010
BACHELOR OF ARTS (B.A.) - ENGLISH
Rowan University
Glassboro, NJ, US05-2010
CERTIFICATION - TEACHER OF STUDENTS WITH DISABILITIES
Rowan University
Glassboro, NJ, US05-2010
Skills
- Collaborative Teamwork
- Guest relations management
- Multitasking and organization
- Co-teaching Experience
- Inclusion Strategies
- Strong work ethic
- Guest engagement
- Exceptional customer service
- Memory retention
- High volume dining
- Team collaboration
Certification
- Standard Certificate, State of New Jersey-Elementary Teacher K-5
- Standard Certificate, State of New Jersey-Teacher of Students with Disabilities
Timeline
Server
Carmen's
05.2015 - 09.2022
SPECIAL EDUCATION TEACHER
Stafford Township School District
09.2012 - Current
BACHELOR OF ARTS (B.A.) - ENGLISH
Rowan University
CERTIFICATION - TEACHER OF STUDENTS WITH DISABILITIES
Rowan University
BACHELOR OF ARTS (B.A.) - ELEMENTARY EDUCATION
Rowan University