Kelly Linford
Draper,UT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Detail-oriented professional with 10+ years of work experience and a proven knowledge of banking, customer service and account management
Overview
16
16
years of professional experience
Work History
Loan Processor
Zions Bancorporation
09.2009 - Current
- Release collateral for consumer loans exceeding expectations for months of May and June of 2023 with 105% workload completed
- Updated credit and loan files
- Handled customer complaints and took appropriate action to resolve them.
SECURITY SUPERVISOR
Securitas Security Services USA
05.2007 - 09.2019
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed security procedures for operations and processes across call centers
- Trained subordinate security professionals in security rules and procedures.
Education
Bachelor of Science - Interior Design
Southern Utah University
Cedar City, UTSkills
- Data Entry
- Active Listening and Learning
- Typing
- Teamwork and Collaboration
- Dedicated Work Ethic
Timeline
Loan Processor
Zions Bancorporation
09.2009 - Current
SECURITY SUPERVISOR
Securitas Security Services USA
05.2007 - 09.2019
Bachelor of Science - Interior Design
Southern Utah University
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