Kijianna Lockwood
Miami,Florida
Summary
Recent Master of Health Services Administration with a passion for developing compassion and dedication long-term for health care facilities, while seeking a position in health care administration. Offers an entrepreneurial attitude with proven abilities in business planning and operational management. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approach. Committed to the development and enhancement of health-care facilities by taking initiative to commit to the goals and visions of the health care organization.
Overview
7
7
years of professional experience
Work History
Interventionist
Miami Norland Senior High School
11.2021 - Current
- Lesson plan with leadership team
- Works with at-risk students in a small group
- Monitor students’ progress
- Report findings to instructor and leadership team
- Plan more lessons with leadership team based on students’ progress and findings
- Help instructor facilitate classroom environment to maximize students’ growth
- Evaluate student assessments
- Organize and archive documents
- Perform other duties related to the role of interventionist that are assigned
- Worked at Norland 5 days a week, while also attending school
- Learned how to work with students who need more educational assistance
- Gained knowledge on how to tailor the learning experience to meet the needs of the students
- This job requires communication that is effective with students, the instructor and leadership team
- Also required to be organized and quick to adapt to the changing environment of a classroom
Manager
Wingstop Restaurant
12.2018 - 05.2019
- Ability to supervise, lead, motivate and develop team to perform the essential functions of their positions.
- Ability to operate with a high degree of independence, discretion and ability to meet deadlines.
- Adept a problem solving and highly organized with strong attention to detail and ability to effectively multi-task through time management skills.
- Instructs, trains, and develops restaurant's team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals.
- Responsible for enforcement of company policies assuring that all safety and security procedures are followed within the restaurant.
- Ensure orders are taken in a prompt, accurate and courteous manner reinforcing guest and operational focus through MBWA (Managing By Walking Around).
- Responsible for managing on shift stock counts to determine restocking/ordering requirements to prevent stock shortages.
- Performed daily opening and closing of operational and administrative duties.
- Committed to overall brand goals through contribution to restaurant's success by maintaining high standards of cleanliness throughout the facility.
- Accounted for cash records at beginning and end of shifts to maintain accuracy while managing multiple transaction methods, minimizing discrepancies and potential losses.
Cashier
Wingstop Restaurant
05.2018 - 11.2018
- Greeted customers entering restaurant and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from guest.
- Contributed to restaurant success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked restaurant.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
MS - Health Services Administration
Barry University
Miami, FL12.2024
BS - Health Science
Florida Agricultural & Mechanical University
Tallahassee, FL06.2020
High School Diploma -
Miami Northwestern Senior High School
Miami, Fl01.2015
William H. Turner Tech Arts High School
Miami, Fl01.2012
Skills
- Continuous professional development
- Progress monitoring
- Flexible approach
- Resource navigation
- Organizational skills
- Leadership
- Skill building expertise
- Problem-solving skills
- Group and individual instruction
Timeline
Interventionist
Miami Norland Senior High School
11.2021 - Current
Manager
Wingstop Restaurant
12.2018 - 05.2019
Cashier
Wingstop Restaurant
05.2018 - 11.2018
MS - Health Services Administration
Barry University
BS - Health Science
Florida Agricultural & Mechanical University
High School Diploma -
Miami Northwestern Senior High School
William H. Turner Tech Arts High School
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