Kelly Lott
Indianapolis,IN
Summary
Hardworking employee with many years of customer service, multitasking and time management abilities. Devoted to giving every customer, client or patient a positive and memorable experience.
Overview
40
40
years of professional experience
Work History
Tax Analyst
HR Block
01.2001 - Current
- Conducted tax research using various resources and tools to verify proper compliance and tax filings to client's advantage based on current tax laws.
- Conducted research on different tax issues and remained up to date on tax law changes.
- Identified tax-related issues and addressed with management team, suggesting methods for improvement.
- Assisted with federal, state and local tax audits by preparing responses and communicating with tax authorities.
- Educated clients on complex tax issues by explaining details in understandable terms.
Pharmacy Technician
Meijer
01.2020 - 03.2020
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Various
CVS Pharmacy , Meijer , Marsh , Linens and Things,
09.1985 - 01.2020
- Cashier, Customer Service, Management, Stock, Office and Restaurant experience.
Education
Pharmacy Technician Certification - Pharmacy Technology
IUPUI
Indianapolis, IN11.2008
GED -
Arlington High School
Indianapolis, IN09.2006
Tax Theory - Taxation
Tax Course
Indianapolis, IN09.2000
Skills
- Research and Documentation
- Multi-State Tax Review
- Legal Codes and Laws Knowledge
- Audit Management
- Staff Training
- Payment Processing
- Tax Return Filing
- Tax Form Proficiency
- Recordkeeping and Documentation
- Skilled in various software
Timeline
Pharmacy Technician
Meijer
01.2020 - 03.2020
Tax Analyst
HR Block
01.2001 - Current
Various
CVS Pharmacy , Meijer , Marsh , Linens and Things,
09.1985 - 01.2020
Pharmacy Technician Certification - Pharmacy Technology
IUPUI
GED -
Arlington High School
Tax Theory - Taxation
Tax Course