Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
Generic

Kelly Loughran

Weehawken,NJ

Summary

Dynamic community manager with a proven track record at [solidcore], driving membership growth by 50% through strategic outreach and engaging events. Expert in client relationship management and staff development, fostering a collaborative environment that enhances member experience and team morale. Skilled in program planning and feedback delivery to elevate service quality.

Overview

6
6
years of professional experience

Work History

Head Coach Community Manager

Solidcore
Jersey City, NJ
10.2024 - Current
  • Increased studio membership from 400 to nearly 600 through targeted outreach initiatives.
  • Organized engaging events to foster community and strengthen member connections.
  • Maintained studio operations aligned with brand standards to enhance member experience.
  • Conducted class observations, providing feedback to coaches for improved delivery quality.
  • Monitored key performance indicators to inform strategic business decisions.
  • Developed front desk staff skills to ensure positive client experiences.
  • Nurtured a collaborative team environment to enhance morale and commitment.

Coach

Solidcore
Hoboken, NJ
01.2025 - 10.2025
  • Cultivated strong relationships with clients through positive interactions and genuine connection.
  • Ensured safety of all participants by correcting form and offering modifications as needed.
  • Designed innovative programming aligned with brand standards, enabling clients to achieve 2nd stage muscle failure.
  • Leveraged expertise in body anatomy to enhance the overall client experience and education during class.
  • Maintained studio cleanliness.

Broadway Perfromer

Phantom Of The Opera
New York, NY
12.2019 - 04.2023
  • Performed eight times weekly in Broadway chorus.
  • Understudied lead role and provided coverage as required.
  • Attended rehearsals, incorporating director feedback to enhance performances.
  • Collaborated with cast members to ensure cohesive production.

Education

High School Diploma -

Hershey High School
Hershey, PA

Skills

  • Membership growth and community engagement
  • Event planning and coordination
  • Sales management
  • Client relationship management
  • Staff training and development
  • Feedback delivery and assessment
  • Time management
  • Equipment maintenance
  • Leadership skills
  • Organizational skills
  • Class management
  • Program planning
  • Motivational skills

Accomplishments

  • Distinguished Honor Roll
  • Accepted into NYU & Penn State Honors College

References

References available upon request.

Timeline

Coach

Solidcore
01.2025 - 10.2025

Head Coach Community Manager

Solidcore
10.2024 - Current

Broadway Perfromer

Phantom Of The Opera
12.2019 - 04.2023

High School Diploma -

Hershey High School

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