Summary
Overview
Work History
Education
Skills
Currency and coin collecting and Gold and Fosil Prospecting
Timeline
Generic

Kelly Love

Thornton,CO

Summary

Proven track record of enhancing customer satisfaction and reducing waste at Century Casino, showcasing strong work ethic and exceptional customer service skills. Mastered multitasking across diverse roles, from machine operation at CoorsTek to precision carpentry at Powers Construction, demonstrating adaptability and a commitment to quality and safety.

Overview

8
8
years of professional experience

Work History

Deli Clerk

Century Casino
06.2023 - 05.2024
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Learned other teammates' work tasks to train as backup.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Machine Operator

CoorsTek
01.2022 - 06.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Carpenter Apprentice

Powers Construction
01.2016 - 02.2022
  • Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
  • Gained valuable education in residential and commercial building codes.
  • Assisted in the construction of residential framing projects, contributing to precise alignment and stability of structures.
  • Interpreted blueprints and instructions to meet exact construction specifications.
  • Monitored tool and equipment condition and arranged repairs.
  • Expedited project timelines by efficiently preparing surfaces for painting or staining applications after proper sanding procedures were completed.
  • Followed protocols and stayed organized to provide personal and teammate safety.

Education

GED -

Emely Grifith
Denver, CO
04.1991

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic

Currency and coin collecting and Gold and Fosil Prospecting

I have found a lot of error coins over the last couple of years worth some very good money. Only one Fossil so far!

Timeline

Deli Clerk

Century Casino
06.2023 - 05.2024

Machine Operator

CoorsTek
01.2022 - 06.2023

Carpenter Apprentice

Powers Construction
01.2016 - 02.2022

GED -

Emely Grifith

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Kelly Love