Kelly Lucas
Godwin,NC
Summary
Dynamic Office Manager at Lucas Enterprises with a proven track record in office administration and exceptional customer service. Expert in account reconciliation and maintaining organized filing systems, ensuring efficiency and accuracy. Recognized for enhancing claim processing and communication, contributing to improved client satisfaction and streamlined operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Office Manager
Lucas Enterprises
Godwin, NC
01.2010 - Current
- Assisted in managing office supplies inventory to ensure availability and organization.
- Maintained filing systems, ensuring documents were organized and easily accessible.
- Assisted in maintaining a clean and safe office environment through regular upkeep tasks.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated communication between clients and insurance adjusters to facilitate timely claim resolutions.
- Maintained detailed records of claim statuses, improving tracking and follow-up processes.
- Assisted in gathering necessary documentation for claims assessment, enhancing accuracy of submissions.
- Processed insurance claims efficiently, ensuring compliance with company policies and regulatory standards.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
High School Diploma -
Midway High School
Dunn, NC06-1994
Skills
- Office administration
- Data entry
- Billing
- Clear oral/written communication
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Account reconciliation
- Mail handling
- Scheduling
- Financial accounting
- Attention to detail
- Multitasking
Timeline
Office Manager
Lucas Enterprises
01.2010 - Current
High School Diploma -
Midway High School