Kelly Macdougall
Novato,CA
Summary
Compassionate and caring Ophthalmic Assistant with a diligent, detail-oriented and methodical approach to completing routine office tasks. Adept at performing tests such as refracting and measuring eye pressure in an accurate and efficient manner. Seeking to offer expertise gained over 6+ years in the industry to a dynamic position with Marin Eyes.
Overview
10
10
years of post-secondary education
16
16
years of professional experience
Work History
Ophthalmic Assistant
Marin Eyes
San Rafael, CA
02.2013 - Current
- Dilated patients' eyes and administered prescribed treatments.
- Documented present problems, current medicines and supplements and vital stats such as blood pressure.
- Completed standardized Optical coherence tomography, Visual Fields and auto refraction ophthalmology tests.
- Completed patient histories by asking probing questions about family medical conditions, past ocular history and previous surgical procedures.
- Checked vision fields, refraction and other vision markers before patient met with ophthalmologist.
- Leveraged strong interpersonal, communication and collaboration skills to relate successfully to diverse individuals, including patients and staff, on daily basis.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Analyzed facility activities and data to properly assess risk management and improve services.
- Worked as part of team to execute proper care of body mechanics and safety of patient.
Ophthalmic Assistant
Office Of Dr. Shimokaji
Greenbrae, CA
10.2010 - 02.2013
- Instructed patients and family members on proper discharge care.
- Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
- Developed and supervised staff by providing orientation, training, support and direction.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Evaluated health education needs of patients and provided necessary training and instruction.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Education
Ophthalmic Tech - Ophthalmology
JCAHPO
08.2013 - 04.2023
Clinical Medical Assistant -
Boston Reed College
Napa06-2009
Skills
- Electronic Health Records Management
- Auto-refraction tests
- Dilation experience
- Prescription refills
- Instrument sterilization
- Contact lens evaluation
- Anatomy expertise
- External light examination
- Physician assistance
- Critical thinking proficiency
- Sterilization techniques
- Cultural awareness and sensitivity
- Broad medical terminology knowledge
- Custodial care knowledge
- Maintaining records
- Reporting skills
- Information documentation
- Hands-on clinical instruction
- Charting
- Medical coding capability
- Medical assisting specialist
Accomplishments
- Patient Care
Delivered compassionate care that exceeded practice requirements.Successfully provided quality care to over 30 patients a day in clinic. - Patient Education
Educated patients about medical procedure steps with cataract surgery, recovery measures and medication instructions. - Documentation
Documented patient information obtained from intake interviews. - Documentation
Documented patient intake information and patients past medical history. - Data entry, chart conversions to Electronic medical records.
Affiliations
Volunteer with Special Olympics in my free time.
Timeline
Ophthalmic Tech - Ophthalmology
JCAHPO
08.2013 - 04.2023
Ophthalmic Assistant
Marin Eyes
02.2013 - Current
Ophthalmic Assistant
Office Of Dr. Shimokaji
10.2010 - 02.2013
Clinical Medical Assistant -
Boston Reed College