Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Mangold

Kelly Mangold

Lake Worth,United States

Summary

To contribute strong customer service and Sales, in a creative focus manner. Also, to collaborate with a team that will enhance your organization to the fullest. I have dedication and drive as a hard-working individual. I'm exceptional, versatile, and adapt well to tasks in a pressured environment. I have Superlative communication and team building skills with the ability to manage. I also have excellent computer skills.

Overview

24
24
years of professional experience

Work History

IA Advisor/ Remote Call Center

Education Dynamics, LLC
Kansas City, United States
04.2022 - Current
  • I take calls, help find students colleges, universities, and trade schools, and also transfer students over to the schools.
  • I take calls every few seconds, 10 hours a day, working remotely.
  • Prepared students for later educational experiences by encouraging them to explore learning opportunities.
  • Maintain compliance for all calls with Quantality Assurance.

Deli Clerk

Publix Super Markets, Inc.
Lake Worth, United States
06.2017 - 04.2022
  • I worked in the deli department which gave me the jobs of making subs, cutting deli meats on the slicer and helping with online orders
  • I would also open and close the kitchen, which requires me to operate the fryers and ovens to make the food to serve in the hot case
  • I was very great at training all new employees on how to close the department

Educational specialist

Transcend Media Solutions
Lake Worth, United States
08.2012 - 02.2016
  • I took inbound and outbound calls for up to nine hours.
  • The calls came from an auto dialer called Five9, and we cleaned out the computers before we used them every day.
  • We had to rebut our students into signing an application for three schools.
  • Also, I had to transfer students to schools if we convinced them to talk to the school right away.

Seafood Manager/Inventory Control Manager/Deli/Meat/Cashier

Winn Dixie
Boynton Beach, United States
11.2000 - 10.2011
  • I became a seafood manager and an inventory control manager for a year each at different times.
  • I work in all fields: Meat Cutter, Deli, Cashier, Stock, Dairy, Frozen, Produce, and the Front End.
  • Prepared daily reports outlining stock levels, deliveries, and waste disposal.
  • Ordered supplies necessary for daily operations such as gloves, nets, buckets.
  • Organized special events such as cooking demonstrations or tastings featuring different types of seafood.
  • Recruited and trained new employees to meet job requirements.
  • Implemented quality control measures to uphold company standards.

Education

High School -

Lake Worth High School
Lake Worth, United States
01.2004

Skills

  • Remote Access
  • Inbound and Outbound Calls
  • Customer Service
  • Inventory
  • Inventory Control Management
  • Cashier
  • Retail Sales
  • Cook
  • Food service
  • Seafood Management
  • Deli
  • Stock
  • Remote customer service
  • Remote Educational Service

Timeline

IA Advisor/ Remote Call Center

Education Dynamics, LLC
04.2022 - Current

Deli Clerk

Publix Super Markets, Inc.
06.2017 - 04.2022

Educational specialist

Transcend Media Solutions
08.2012 - 02.2016

Seafood Manager/Inventory Control Manager/Deli/Meat/Cashier

Winn Dixie
11.2000 - 10.2011

High School -

Lake Worth High School

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Kelly Mangold