Summary
Overview
Work History
Education
Timeline
Generic

Kelly Matusiak

Downers Grove,IL

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Hard working, fast learning.

Overview

2026
2026
years of professional experience

Work History

Client Care

Sharing Connections
10.2022 - Current

Client Advocates will conduct a brief interview session with a guest (aka client) and will assist the guest as they select furniture and household items that are on their "wish list".

Client Advocates work with staff and other volunteers to assure that our guests receive quality goods for their homes. When not serving a client, the Client Advocate will work on welcoming donors at drop-ff door and sorting donation items.

  • Educated clients on available resources, guiding them through processes to achieve desired outcomes more efficiently.

Licensed Cosmetologist

Maintained License
1996 - Current

Maintained Current Trends via annual Education

PTA President/President Elect

Herrick Middle School PTA
07.2022 - 06.2024

Served as President Elect one School year (22-23

Served as President one School year (23-24)

  • Streamlined administrative tasks by introducing digital tools such as online sign-up sheets for volunteers and electronic forms for event registration.
  • Collaborated with school administrators to identify areas of need and develop targeted strategies for improvement.
  • Facilitated productive discussions during monthly meetings, leading to more efficient decision-making processes.
  • Coordinated successful volunteer recruitment drives, resulting in a more active and involved parent community.
  • Collaborated with other local schools'' PTOs to exchange ideas and resources, fostering a network of support among neighboring schools.
  • Oversaw the planning of annual staff appreciation events, creating a positive atmosphere that acknowledged hard-working educators.
  • Empowered committee chairs to successfully plan and execute their respective responsibilities, ensuring timely completion of goals.
  • Managed budget effectively for various PTO initiatives, ensuring optimal allocation of resources.

PTA Co-President

Puffer Hefty PTA
07.2018 - 06.2020
  • Organized and executed well-attended family nights, fostering strong bonds among the school community.
  • Enhanced communication between parents, teachers, and administration by implementing regular newsletters and updates.
  • Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
  • Supported fundraising efforts to raise significant funds for school programs and improvements.
  • Implemented new methods of reaching out to underrepresented families within the school community, increasing diversity in PTO membership.
  • Evaluated the effectiveness of PTO programs and events, using parent feedback and attendance data to inform future planning decisions.

Account Executive

DHL Express
09.2004 - 10.2008

Education

Finance

University of Iowa
Iowa City, IA
05-2000

Timeline

Client Care

Sharing Connections
10.2022 - Current

PTA President/President Elect

Herrick Middle School PTA
07.2022 - 06.2024

PTA Co-President

Puffer Hefty PTA
07.2018 - 06.2020

Account Executive

DHL Express
09.2004 - 10.2008

Licensed Cosmetologist

Maintained License
1996 - Current

Finance

University of Iowa
Kelly Matusiak