Kelly McCabe
Garfield Heights
Summary
Customer-centered Library Assistant possessing excellent communication and interpersonal skills, creative thinking and a logical approach to solving problems. Successful at managing multiple priorities with a positive attitude. Genuinely enjoy working with others as a team to meet team goals.
Overview
10
10
years of professional experience
Work History
Library Page
Cuyahoga County Public Library
01.2025 - Current
- Enhance patron experience by efficiently shelving, organizing and alphabetizing materials according to library classification systems.
- Perform regular shelf-reading and straightening of materials.
- Place books on proper shelves when returned to circulation.
- Collect books for daily patron orders.
- Interact professionally with diverse populations while addressing their unique needs in a respectful manner.
- Assist with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.
- Offer support during children's programming events by setting up materials, supervising attendees, and assisting with cleanup as needed.
- Collaborate with fellow library staff on inventory management, reducing the number of misplaced or lost items.
- Provide exceptional customer service by answering basic reference questions and guiding patrons to appropriate resources.
Online Sales Retailer
Self Employed
02.2015 - Current
- Generate and increase consistent online sales through focused marketing, targeted promotional campaigns, branding techniques, and social media outreach.
- Design, curate and display all products for online store effectively and enticingly.
- Responsible for building customer loyalty and satisfaction through timely responsiveness, respect, and helpfulness to meet customers needs.
- Manage and organize all shop inventory and products. Organize, shelve, store, ship, and pack all sales orders. Stock merchandise, clearly label items, arrange according to size, style or color for optimal inventory tracking.
Education
Bachelor of Communications - Communications
Cleveland State University
Cleveland, OH05.2014
Skills
- Excellent communication skills
- Organized
- Creative Thinking
- Self Motivation
- Reliable and Responsible
- Friendly and Helpful
Languages
Spanish
Elementary
Timeline
Library Page
Cuyahoga County Public Library
01.2025 - Current
Online Sales Retailer
Self Employed
02.2015 - Current
Bachelor of Communications - Communications
Cleveland State University
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