Kelly McClucas
Mountville,PA
Summary
Experienced in customer service, distribution centers, food service, and supervisory roles, I possess a diverse background and a versatile skill set. Seeking to join a company that promotes internal growth opportunities, I aim to utilize my existing talents while expanding my knowledge and taking on new responsibilities. Recognized for reliability and a strong work ethic, I am highly trainable and committed to contributing to a team's success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmaceutical Shipping Specialist
Eurofins
Lancaster, PA, US
08.2021 - Current
- I work with project managers to fulfill shipping request and to meet the needs of our clients
- I work with multiple couriers to coordinate shipments both domestic and international
- Maintained compliance with GMP standards.
- Ensured compliance with applicable regulations and industry standards, mitigating potential risks related to shipping operations.
- Improved shipping efficiency by streamlining packaging processes and optimizing warehouse layouts.
- Enhanced team productivity through cross-training initiatives, fostering a versatile workforce capable of handling diverse tasks.
- Managed inventory levels for accuracy and timely replenishment, minimizing stockouts and backorders.
- Streamlined order processing workflows, enabling faster turnaround times from order placement to dispatch.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Processed required paperwork to expedite handling of shipped and received goods.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Wave coordinator
QVC Distribution Center
Landisville, PA, US
04.2018 - 11.2020
- Utilized diverse systems for effective warehouse and inventory control.
- Performed detailed investigations to identify and retrieve necessary missing items.
- Maintained deviations below 10%.
- Optimized meeting cycle time and assisted in packing customer orders.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Supervised workflow.
Quality Assurance Inspector
QVC Distribution Center
Lancaster, PA, US
07.2016 - 11.2020
- Ensured the accuracy and readiness of show control material for television.
- Performed detailed inspections of new inventory
- Logged new inventory items into the database.
- Efficiently stocked and categorized items.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Organized new inventory for warehouse placement.
Sandwich Artist
Philadelphia Hoagie
Lancaster, PA, US
08.2014 - 11.2016
- Making sandwiches, slicing meat, cleaning slicer, washing dishes, working the cash register, cooking on the grill did every task there was
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Dietary Aide
Sodexo
Lancaster, PA, US
01.2010 - 09.2016
- Prepared various food items efficiently and in accordance with health regulations.
- Executed dessert recipes efficiently.
- Prepared daily juice servings.
- Operated and managed tray line efficiently.
- Provided beverage and meal service in the dining area.
- Ensured timely delivery of food carts to each wing.
- Ensured efficient workflow by managing dishwashing tasks effectively.
- Managed workflow for enhanced results.
- Organized incoming stock.
Sandwich Artist
Subway
Lancaster, PA, US
09.2013 - 04.2015
- Opened store, prepped meat, and staffed the cash register.
- Restocked inventory in the walk-in and freezer.
Education
High school diploma or GED -
Hempfield Shs
Landisville, PA06.2013
Skills
- Order Picking
- Office experience
- Warehouse management system
- Basic math
- Materials Handling
- Packing
- Microsoft Office/ Outlook Functionality
- Office management
- Lean
- Oracle
- Pallet Jack
- Forklift
- Shipping & Receiving
- Cash handling
- RF Scanner
- Customer service
- Cash register
- Load & unload
- Order Picker
- Logistics
- Warehouse Associate
- Leadership
Certification
- DOT/IATA, 12/23, 12/25
- Forklift Certification, 04/22, 10/25
Timeline
Pharmaceutical Shipping Specialist
Eurofins
08.2021 - Current
Wave coordinator
QVC Distribution Center
04.2018 - 11.2020
Quality Assurance Inspector
QVC Distribution Center
07.2016 - 11.2020
Sandwich Artist
Philadelphia Hoagie
08.2014 - 11.2016
Sandwich Artist
Subway
09.2013 - 04.2015
Dietary Aide
Sodexo
01.2010 - 09.2016
High school diploma or GED -
Hempfield Shs