Focused and dedicated insurance professional with 17 years of experience providing superior customer service and rates for auto policies. Goal-oriented customer service effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, and telephone calls. Knowledgeable Insurance Representative promoting more than 17 years' expertise successfully working for organizations in the automobile insurance industry market. Courteous and cordial with a desire to take on challenges at a new company. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.