Summary
Overview
Work History
Education
Skills
Websites
Headline
Certification
Timeline
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Kelly McDaniel

St. Marys,GA

Summary

Project Manager with extensive experience for Global Fortune 500 companies. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 9 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager II

HP
10.2019 - 11.2023
  • Oversee all project aspects, ensuring projects are completed on-time and within budget
  • Handle scope, cost, schedule, internal staffing, outside vendors, and contractual deliverables
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.

Project Manager, Service Operations (contract)

HP
08.2018 - 10.2019
  • Implemented new programs into customer services and monitored revenue
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Project Coordinator, Procurement Operations

SunTrust (contract)
09.2017 - 06.2018
  • Created documentation for project portfolio and policy management
  • Created 50 procedures including, process mapping in Visio and updating Accounts Payable policies
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Industrial Sales Coordinator

SQM
05.2016 - 07.2017
  • Handled a portfolio of 60 accounts, with an average volume of 10-20 orders daily
  • Generated and distributed daily, weekly, and monthly inventory reports
  • Maintained and filed accurate order records supporting audit and SOX reporting requirements
  • Collaborated with third-party carriers, ensuring timely delivery to clients
  • Engaged customers to provide information on credit applications, order status, nature of the products, and freight
  • Documented and created new contracts, and updated existing contracts, per sales quarter.

Project Coordinator, Customer Facing Procedures

GreenSky
01.2014 - 05.2016
  • Oversaw deceased person and bankruptcy accounts including, assisting clients with missing payments
  • Created Bankruptcy Specialty department within customer call center
  • Developed monthly reports and incorporated revisions provided by attorneys and based on state court rulings
  • Maintained detailed client files with a focus of converting paper documents to digital
  • Developed process maps for 'Greensky Production System' which were used as training materials for customer call center
  • Cultivated knowledge of bankruptcy laws and relevant compliance regulations
  • Collaborated with IT, to create an in-house infrastructure for customer call center, and integration of Salesforce, to enable efficient department-wide communication.

Education

Early Childhood Education and Teaching -

Middle Georgia State University

Music Teacher Education -

Columbus State University

Skills

  • Project Management
  • Project delivery
  • Project coordination
  • Team Leadership
  • Lean Management
  • Data entry
  • Agile
  • Waterfall
  • Atlassian Jira
  • Process and policy management
  • Process Improvement
  • Compliance Management
  • Retail coordination
  • Operations Management
  • Logistics Management
  • Contract Management

Headline

Project Manager

Certification

  • PMP - Project Management Professional, Coursera
  • Certified Scrum Master, Coursera

Timeline

Project Manager II

HP
10.2019 - 11.2023

Project Manager, Service Operations (contract)

HP
08.2018 - 10.2019

Project Coordinator, Procurement Operations

SunTrust (contract)
09.2017 - 06.2018

Industrial Sales Coordinator

SQM
05.2016 - 07.2017

Project Coordinator, Customer Facing Procedures

GreenSky
01.2014 - 05.2016

Early Childhood Education and Teaching -

Middle Georgia State University

Music Teacher Education -

Columbus State University

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Kelly McDaniel