Hardworking and passionate job seeker skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Hi, I’m
Kelly Miller
Longwood,FL
Summary
Overview
16
years of professional experience
Work History
Advanced Auto Parts
Driver
08.2021 - Current
Job overview
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Obtained customer signatures to complete and process paperwork.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Worked directly with customers to assess damage and incompleteness of orders.
Walmart
Digital Personal Shopper
04.2020 - 05.2021
Job overview
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
Orlando Longwood Auto Auction
Driver
06.2017 - 02.2020
Job overview
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Treasured Photo Gifts
Warehouse Worker
12.2013 - 01.2015
Job overview
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed over Number customer orders each day in warehouse setting.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Loaded, unloaded and moved material to and from storage and production areas.
Publix
Cashier
02.2008 - 01.2010
Job overview
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and concerns to support positive customer experiences.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions with Number% accuracy.
- Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reviewed weekly sales circulars and monitored price changes.
- Checked prices for customers and processed items sold by scanning barcodes.
Education
Seminole State College of FloridaSanford, FL
GED
05.1991
University Overview
Skills
- Accurate Money Handling
- Customer Complaint Resolution
- Online Ordering Familiarity
- Customer Relations
- Point of sale knowledge
- Stocking and replenishing
- Cash Handling
- Store opening and closing
- Product and service sales
- Customer service
- Basic math
- Microsoft Office
- Verbal and written communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver
Advanced Auto Parts
08.2021 - Current
Digital Personal Shopper
Walmart
04.2020 - 05.2021
Driver
Orlando Longwood Auto Auction
06.2017 - 02.2020
Warehouse Worker
Treasured Photo Gifts
12.2013 - 01.2015
Cashier
Publix
02.2008 - 01.2010
Seminole State College of Florida
GED
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