Kelly Mills
Charleston,TN
Summary
At Tennessee Oncology, a skilled Phlebotomist excelled in enhancing patient experiences through compassionate care, mastering venipuncture and specimen handling. Highly-skilled phlebotomist with 10 years of experience in healthcare settings. Demonstrated adaptability and professionalism, significantly increasing patient satisfaction. Expert in maintaining strict infection control, showcasing a blend of technical proficiency and empathetic patient support. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomist
Tennessee Oncology
02.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Phlebotomist
Advent Health Gordon
03.2016 - 06.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Pharmacy Technician
CVS Pharmacy
08.2012 - 07.2016
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed Injections
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Conducted patient follow-ups to confirm medication effectiveness and address concerns.
Education
No Degree - Phlebotomy
Miller Motte Technical College
Chattanooga, TN05-2016
Skills
- Venipuncture
- Order of draw
- Collection methods/techniques
- Specimen handling
- Specimen collection
- Blood Culture Collection
- Blood collection techniques
- Specimen labeling procedures
- HIPPA
- Patient Support
- Patient confidentiality
- BLS certified
- Medical terminology
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
Timeline
Phlebotomist
Tennessee Oncology
02.2022 - Current
Phlebotomist
Advent Health Gordon
03.2016 - 06.2022
Pharmacy Technician
CVS Pharmacy
08.2012 - 07.2016
No Degree - Phlebotomy
Miller Motte Technical College
Similar Profiles
Lynnsey HarshbargerLynnsey Harshbarger
Medical Technologist at Tennessee OncologyMedical Technologist at Tennessee Oncology
Jenna EllisJenna Ellis
Phlebotomist at Tennessee OncologyPhlebotomist at Tennessee Oncology
Amanda GlucknerAmanda Gluckner
Patient Services Coordinator - Team Lead at Tennessee OncologyPatient Services Coordinator - Team Lead at Tennessee Oncology
Shonta AndersonShonta Anderson
Chemo Infusion Technicians at Tennessee OncologyChemo Infusion Technicians at Tennessee Oncology
Tonya BrownTonya Brown
Account Manager at WAMM Financial/Auto SimpleAccount Manager at WAMM Financial/Auto Simple