Summary
Overview
Work History
Education
Skills
Leadership
Timeline
Generic

KELLY MUELLER

Dayton,KY

Summary

Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills. Seeking an account manager position to contribute to a team's success in achieving company goals. Committed to hard work and passionate about making a positive impact. Ready to bring determination and eagerness to learn to the table.

Overview

4
4
years of professional experience

Work History

Operations Coordinator

Divisions Maintenance Group
09.2023 - Current
  • Processed and expedited work orders from customers, including submission into client systems and back-office platforms, managing each order from initiation to completion
  • Scheduled providers and assigned work orders based on customer needs and submitted requests
  • Provided expertise in operation process, including RFP support and proposal/quote development
  • Measured performance and satisfaction through customer scorecards and provider surveys
  • Maintained on-call availability to manage cases and respond to call, including holidays and weekends, with weekly on-call shifts

Sales Associate

Orangetheory Fitness
05.2021 - 08.2023
  • Managed opening and closed procedures for the studio, including key holder duties and maintaining cleanliness and organization
  • Conducted outreach to potential leads each shift
  • Sold memberships and provided ongoing follow-up support to ensure member satisfaction and retention

Digital Philanthropy Center Student Associate

University of Cincinnati Foundation
03.2021 - 12.2021
  • Contacted university alumni and friends to provide updates on outreach initiatives, project developments, and fundraising efforts
  • Raised over $12.1K through targeted outreach

Education

BBA - Marketing

University of Cincinnati
Cincinnati, OH
04.2023

Skills

  • Customer relationship management
  • Data entry
  • Microsoft office suite
  • Cold calling
  • Mentorship
  • Oral communication
  • Fundraising
  • Scheduling Management
  • Customer Invoicing
  • Marketing
  • Teamwork and Collaboration
  • Administrative Management

Leadership

  • Membership Advisor, Zeta Tau Alpha- Iota Pi, Dayton, OH, 2023- Current:

Offer resources, feedback, and guidance to college sorority women as an alumni volunteer, supporting their personal and professional development. Volunteer as an alumni member to enhance the sorority's operations and support current members, leveraging experience to contribute to organizational goals



  • VPII New Member Coordinator, Zeta Tau Alpha- Alpha Eta, Cincinnati, OH, 2021- 2022

Served on the executive committee as a liaison, facilitating communication and engagement between new and active chapter members. Organized and executed large-scale events for the chapter, overseeing all aspects from planning to implementation. Managed committees and organized recruitment rounds; educated new members, trained Mentors, and maintained a personal budget.

Timeline

Operations Coordinator

Divisions Maintenance Group
09.2023 - Current

Sales Associate

Orangetheory Fitness
05.2021 - 08.2023

Digital Philanthropy Center Student Associate

University of Cincinnati Foundation
03.2021 - 12.2021

BBA - Marketing

University of Cincinnati

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KELLY MUELLER