Kelly Mullins
Royal,Arkansas
Overview
1
1
Certificate
Work History
Pharmacy Technician Hospital
National Park Medical Center
Hot Springs, Arkansas
10 2017 - 12 2022
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved PYXIS System problems on site or over telephone
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Physical Therapist
Lifeline Chiropractic
Bryant, Ar
01 2012 - 08 2014
- Chiropractic Assisstant
- Worked with patients that needed Physical Therapy, also E-stim treatments, massage therapy
- Delivered home care therapy to long-term care patients and assisted with ROM and stretching exercises.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
Pharmacy Technician
Lackie Drugs
Lonoke , Arkansas
02 2000 - 01 2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Certified Medical Assistant
Healthy Connections
Hot Springs, Arkansas
12 2022 - 06 2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Called and faxed pharmacies to submit prescriptions and refills.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Community Liaison
Healthy Connections
Hot Springs, Arkansas
12 2022 - 06 2023
- Distributed monthly community newsletters to convey important news and events to local families and leaders.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Targeted specific HIV community groups with wellness and disease management information.
Skills
- Patient confidentiality
- Drug safety
- Receiving incoming supplies
- HIPAA
- Pharmacy and customer records management
- Assisting pharmacists
- Typing medication labels
- Secure storage of medications
- Drug storage procedures
- Medication dispensing
- Prepare bubble packs
- Drug Delivery Mechanisms
- Drug Formulation and Compounding
- New Hire Onboarding
- FDA Drug Safety Guidelines
Certification
- CPhT - Certified Pharmacy Technician Arkansas State Board of Pharmacy #PT85315
- Certified Chiropractic Assisstant Physical Therapy Aide
- CMA/ Certified Medical Assisstant - Allied Health
Timeline
Pharmacy Technician Hospital - National Park Medical Center
10 2017 - 12 2022
Physical Therapist - Lifeline Chiropractic
01 2012 - 08 2014
Pharmacy Technician - Lackie Drugs
02 2000 - 01 2012
Certified Medical Assistant - Healthy Connections
12 2022 - 06 2023
Community Liaison - Healthy Connections
12 2022 - 06 2023