Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Mosher

Ashland,OH

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Also with 20 years of experience,

Overview

21
21
years of professional experience

Work History

Pharmacy Technician Hospital

University Hospital Samaritan Medical Center
04.2006 - 07.2024
  • Developed and implemented improvements to pharmacy organization system.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Resolved third-party billing, computer system and customer service issues.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted and labeled prescriptions with correct item and quantity.

Pharmacy Technician

Rite-Aid Pharmacy
03.2003 - 03.2006
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

Education

Pharmacy Tech Certification - Pharmacy

Pharmacy Tech Certification
Akron, OH
12.2007

High School Diploma -

Ashland High School
Ashland, OH
06.1998

Skills

  • Insurance Billing
  • Workflow Optimization
  • Prescription Filling
  • Drug safety
  • Problem-solving skills
  • Receiving incoming supplies
  • Secure storage of medications
  • Team Collaboration

Timeline

Pharmacy Technician Hospital

University Hospital Samaritan Medical Center
04.2006 - 07.2024

Pharmacy Technician

Rite-Aid Pharmacy
03.2003 - 03.2006

Pharmacy Tech Certification - Pharmacy

Pharmacy Tech Certification

High School Diploma -

Ashland High School

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Amanda Mosher