Kelly Murtha
Latrobe,PA
Summary
Currently working as a Certified Medical Assistant for Excela Health in a fast-paced medical practice focused on managing chronic pain. In addition, for over eight years, worked as a counselor and helped manage adolescents with academic, behavioral, delinquent, and mental health complications in a residential placement facility. Through years of work experience, became adept at communicating, delegating, multi-tasking, prioritizing responsibilities, and tactfully resolving customer issues while maintaining repeat business. Career-focused on helping others achieve and maintain a better quality of life; by being an advocate for the emotional, mental, and physical health of others.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Walmart
01.2023 - Current
- Complete on-time deliveries by choosing the most efficient routes and delivering packages to customer doorsteps.
- Complete rush deliveries on tight timetables to satisfy customer needs.
- Operate my vehicle safely in highly congested areas with no traffic violations.
Medical Assistant
Excela Health
06.2021 - Current
- Adhere to department guidelines on Infection Control Processes and Standard Precautions.
- Answer telephone calls and relay pertinent information about actual or potential problems to providers and nurses.
- Assemble medical equipment for procedures and set up patient charts for clinic sessions.
- Contact pharmacies to manage patients' medications.
- Comply with accuracy, completeness, and timeliness of forms, letters, and documentation of patient correspondence necessary for continued patient care.
- Conduct exit counseling which encompasses medication education, scheduling of tests, and providing patients with the necessary information for procedures.
- Direct patients to exam rooms, field questions, and prepare for provider examinations.
- Label patient specimens with identifiers per company policy.
- Document patient demographic, insurance, medications, medical history, and vitals while maintaining HIPPA compliance.
- Perform clerical tasks in support of office functions such as faxing, filing, and scanning documents related to patient care.
- Sanitize, restock, and organize exam rooms and medical equipment.
Environmental Service Technician
Excela Health Westmoreland Hospital
02.2019 - 05.2021
- Cleaned and sanitized patient rooms and public areas.
- Discarded garbage and soiled linens from patients' rooms upon discharge.
- Collected and transported regulated and non-regulated waste to designated locations.
- Maintained patient and hospital confidentiality.
- Monitored spaces for environmental safety hazards.
Counselor
Adelphoi Village INC
07.2010 - 10.2018
- Administered medications and narcotics to clients.
- Delegated responsibilities, motivated the daily schedule, and multi-tasked through the workload to complete daily tasks, as Shift Lead.
- Implemented Safe Crisis Management through de-escalation and passive restraints.
- Monitored clients with academic, behavioral, delinquent, and mental health complications.
- Provided One-On-One, Choice Theory Group, Value Clarification Group, and Sanctuary Group counseling sessions to clients.
- Helped maintain Medication Administration Records and Controlled Substance Logs as Medication Captain.
- Performed clerical duties such as filing, faxing, and scheduling appointments.
- Used computer program Clinicians to document: client behavior, client daily activities, counseling sessions, and phone communications of the clients.
- Transported clients to appointments.
- Conducted security checks on premises and conducted bedroom checks.
Education
Diploma - Medical Assisting
Westmoreland County Community College
145 Pavilion Ln. Youngwood, PA 1569707.2020
Certificate: Phlebotomy / Specimen Processing -
Westmoreland County Community College
145 Pavilion Ln. Youngwood, PA 1569712.2018
Bachelor of Arts - Liberal Arts, Political Science, Psychology
Saint Vincent College
2010
Skills
- Accurately label specimens using identifiers per company policy
- Advance knowledge of human anatomy and medical terminology
- Collect vitals and pain assessment
- CPR Certified through American Heart Association
- Efficiently take telephone calls, record accurate messages, and relay promptly to the appropriate staff
- Highly trained in typing reports and utilizing Microsoft Word
- Perform injections, nasal swabs, throat swabs, urinalysis dipstick tests, and phlebotomy
- Proficient in Medical Terminology
- Well-versed in clerical functions such as faxing, filing, and scheduling appointments
Certification
- CMA - Certified Medical Assistant
American Association of Medical Assistants (AAMA)
Certificate No. 2516102
Timeline
Delivery Driver
Walmart
01.2023 - Current
Medical Assistant
Excela Health
06.2021 - Current
Environmental Service Technician
Excela Health Westmoreland Hospital
02.2019 - 05.2021
Counselor
Adelphoi Village INC
07.2010 - 10.2018
Diploma - Medical Assisting
Westmoreland County Community College
Certificate: Phlebotomy / Specimen Processing -
Westmoreland County Community College
Bachelor of Arts - Liberal Arts, Political Science, Psychology
Saint Vincent College
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