Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Nash

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

19
19
years of professional experience

Work History

Project Administrative Assistant

Blattner Energy
05.2025 - Current
  • Managed communication between teams, facilitating clear information flow and task prioritization.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Streamlined onboarding documentation process, ensuring all legal and regulatory compliance was met with efficiency.
  • Collaborated with managers to identify and address employee relations issues.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Administered employee benefits programs and assisted with open enrollment.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Bookkeeper

Moore, McKibben, Goodman & Lorenz
07.2023 - 05.2025
  • Supported payroll processing by preparing employee time sheets and tracking hours worked.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Reconciled and corrected issues with financial records.
  • Completed tax forms in compliance with legal regulations.
  • Maintained compliance with tax laws, ensuring timely filing of all required documents.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Assisted in tax preparation, gathering necessary documentation and ensuring compliance with filing deadlines.
  • Maintained confidentiality of sensitive financial information, adhering to company policies and industry best practices.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Assisted clients in understanding their tax obligations and filing requirements.
  • Collected and validated client financial information to ensure precise and compliant preparation of 1099 and W-2 tax documents.

Advertising Consultant

Times Republican
03.2022 - 04.2023
  • Increased customer engagement through the creation of visually appealing marketing materials.
  • Managed multiple advertising projects simultaneously, ensuring timely delivery and high-quality results.
  • Recommended specific advertising strategies based on company goals, developing individualized plans to generate revenue and build customer base.
  • Optimized layouts and designs for a variety of printed materials such as brochures, flyers, and posters.
  • Maintained operational workflow for legal notices encompassing transcription, data entry protocols, and publication scheduling.
  • Delivered excellent customer services, promptly addressing concerns and questions.
  • Improved customer retention rates through targeted email marketing campaigns that demonstrated value-added benefits of products or services offered.

Store Manager

Bath & Body Works
12.2018 - 07.2021
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Managed weekly schedule development to support customer assistance operational requirements.

Assistant Manager

Kay Jewelers
03.2016 - 12.2018
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Accepted customer jewelry pieces for repair and performed comprehensive quality inspections"

Senior Certified Pharmacy Technician

Walgreens
10.2006 - 01.2016
  • Developed and maintained relationships with healthcare providers to streamline patient care services.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
  • Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Restocked automated medication dispensing equipment.
  • Answered patients' questions and troubleshot prescription issues.
  • Counted, measured, and compounded medications following standard procedures.
  • Resolved third-party billing, computer system and customer service issues.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Managed opening and closing duties for pharmacy.

Education

High School Diploma -

Boone High School
Boone

Skills

  • Time management
  • Problem-solving
  • Customer service
  • Computer skills
  • Professional communication
  • Verbal communication
  • File organization
  • Strong problem solver
  • Professional and mature
  • Office management
  • Account reconciliation
  • Administrative support
  • Bookkeeping
  • Employee timesheet processing

Timeline

Project Administrative Assistant

Blattner Energy
05.2025 - Current

Bookkeeper

Moore, McKibben, Goodman & Lorenz
07.2023 - 05.2025

Advertising Consultant

Times Republican
03.2022 - 04.2023

Store Manager

Bath & Body Works
12.2018 - 07.2021

Assistant Manager

Kay Jewelers
03.2016 - 12.2018

Senior Certified Pharmacy Technician

Walgreens
10.2006 - 01.2016

High School Diploma -

Boone High School
Kelly Nash