Kelly Nguyen
Seattle,WA
Summary
Professional with strong background in providing compassionate care and support. Ensuring patient comfort with skills in team collaboration, communication, and adapting to changing needs. Reliable and focused on delivering high-quality results in healthcare setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Assistant
Careyaya
Seattle, WA
02.2025 - Current
- Provided compassionate care to individuals, enhancing their quality of life through daily support and companionship.
- Maintained accurate records of client progress.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
Server
Warwick Hotel
Seattle, WA
07.2024 - Current
- Set positive tone as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Monitored inventory levels, placing orders for supplies to prevent shortages during peak hours.
Customer Service Associate
Lowe's Home Improvement
Seattle, WA
07.2021 - 12.2022
- Resolved customer complaints by implementing effective problem-solving techniques.
- Maintained a high level of product knowledge, providing accurate information to customers.
Barista
Starbucks
12.2021 - 07.2022
- Collaborated with team members to streamline workflow during busy periods, enhancing service speed and efficiency.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities.
Server
Vietnamese Restaurant
Seattle, WA
04.2017 - 11.2019
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Demonstrated strong multitasking skills without compromising service quality.
Education
Bachelor's degree - Medical Anthropology and Global Health
University of Washington
Seattle, WA06.2025
High school diploma - undefined
Franklin High School
Seattle, WA06.2021
Skills
- Indirect Patient Care
- Medical Records Management
- Scheduling Efficiency
- Bilingual
- Fast Learner
- Communication Skills
Certification
- AED Certification
- ServSafe
Languages
English - Fluent
Vietnamese - Fluent
Timeline
Care Assistant
Careyaya
02.2025 - Current
Server
Warwick Hotel
07.2024 - Current
Barista
Starbucks
12.2021 - 07.2022
Customer Service Associate
Lowe's Home Improvement
07.2021 - 12.2022
Server
Vietnamese Restaurant
04.2017 - 11.2019
High school diploma - undefined
Franklin High School
Bachelor's degree - Medical Anthropology and Global Health
University of Washington