Selma Vukovic
St. Louis,MO
Summary
Experienced with delivering compassionate care to individuals with diverse needs. Utilizes effective communication and empathy to support daily living activities and emotional well-being. Knowledge of personalized care plans and patient comfort enhancement.
Professional with strong background in providing compassionate care and support. Adept at assisting with daily living activities and ensuring patient comfort. Skilled in team collaboration, communication, and adapting to changing needs. Reliable and focused on delivering high-quality results in healthcare setting.
Overview
7
7
years of professional experience
Work History
Care Assistant
Nazareth Living Center
01.2025 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Mitigated patient-care risks with regular equipment safety checks.
Diagnostic Technician
Crown Vision Center
11.2023 - Current
- Checking in patients
- Dispensing Glasses and Contacts
- Ordering Glasses and Contacts for patients
- Working on Diagnostic Testings for Patients that are required by doctors
- Checking patients out after they are seen by the Optometrist
- Making sure the floor is clean and organized
- Making sure all insurance is pulled for all the patients being see
- Making sure patients are satisfied with their visit
Clinical Technician
The Retina Institute of St Louis
03.2023 - Current
- Working up patients before they are seen by the doctor
- Checking vision
- Checking eye pressures
- Asking patient's health information
- Dilating patients
Optician Technician
Americas Best Contacts and Eyeglasses
09.2022 - Current
- Selling glasses and Contacts
- Helping patients pick out frames
- Doing retinal imaging on patients
- Making sure the store is ready for opening and close
- Making sure patients are happy with their prescription and frames
Sales Associate
Finish Line
08.2022 - Current
- Responsible for the Show department
- Answered incoming calls
- Conducted credit card transactions through POS System
- Placed orders
- Up-sold customers
- Completed an average of 50 transactions per day
- Educated customers about New shoes
- Stocked the floor
- Responsible for store displays
- Assisted with returns
Tanning Consultant
Palm Beach Tan
05.2022 - 09.2022
- Connected and engaged with clients to understand needs
- Organized client rooms and arranged amenities for use
- Learned client preferences and dislikes to provide individualized service and increase satisfaction
- Communicated well with clients in writing, by phone and in person
- Kept client information and payment data confidential
Cashier/Team Lead
Panera Bread
09.2020 - 04.2022
- Monitored the performance of sales team members and worked to increase team morale and motivation
- Recorded and processed all orders in an organized and accurate manner
- Settled any customer disputes in a professional and pleasant manner
- Worked to ensure a positive and hassle-free customer experience
- Adhered to all safety rules and guidelines
- Coordinated and scheduled deliveries based on sales and future needs
- Took on extra shifts based on the needs of the store
- Handled all merchandise with care and packed customer bags neatly
Cashier/Sales Associate
JCPenney
04.2019 - 11.2019
- Adhered to all store policies, rules, and regulations
- Handled all merchandise with care and packed customer bags neatly
- Brought forth an energetic attitude and positive work ethic
- Remained punctual and professional at all times
- Answered phones, relayed important messages, and served as a general liaison between the florist and customers
- Prevented long waits by quickly and carefully ringing up items, adding to the hassle-free experience for the customer
Cashier/Sales Associate
The Children's Place
09.2018 - 12.2018
- Handled all merchandise with care and packed customer bags neatly
- Took on extra shifts based on the needs of the store
- Recorded and processed all orders in an organized and accurate manner
- Settled any customer disputes in a professional and pleasant manner
- Worked to ensure a positive and hassle-free customer experience
Education
Certified Nursing Assistant
Essential NA Academy
Saint Charles, MO04-2025
Editing Production Screenwriting - Film
Film Connection Film Institute
11.2021
High school diploma or GED -
Oakville Sr. High School
07.2020
Skills
- English
- Bosnian
- Bilingual
- Leadership
- Ability to Multitask
- Communication
- Customer Service
- Ability to Work Under Pressure
- Leadership Skills
- Problem Solving Skills
- Decision Making
- Creativity
- Problem Solving
- Teamwork
- Communication Skills
- Ability to Work in a Team
- Upselling
- POS
- Writing Skills
- Merchandising
- Sales
- Retail Sales
- Cash Handling
- Organizational Skills
- Photography
- Serving Experience
- Cashiering
- Barista Experience
- Presentation Skills
- Microsoft Office
- Time Management
- Cleaning Experience
- Coffee Experience
- Pricing
- Adobe Photoshop
- Front Desk
- Administrative Experience
- Video Production
- Dementia care
- Meal preparation
- Toileting support
- Basic housekeeping
- End-of-life care
- Nutrition monitoring
- Personal care assistance
- Respectful and compassionate
- Time management
- Dependable and responsible
- Personal hygiene assistance
- Relationship building
- Patient care
- First aid and safety
- Elderly care
- Patient assessments
- Flexible schedule and availability
- Records maintenance
- COVID-19 safety policies
- Patient companionship
- Multitasking and organization
- Special needs care
- Direct patient care
- Heavy lifting
- Care plan management
- Indirect patient care
- Flexible schedule
- Patient management
- Care plan assessment
- Medical records management
- HIPAA compliance
- Active listening
- Verbal and written communication
- Adaptability and flexibility
Awards
- Superior, 11/01/18, Superior award in Broadcast Commercial/PSA at the Journalism Education Association National Write off Competition.
- Honorable Mention, 11/01/18, Honorable Mention PSA/Commercial Channel 97 News at Oakville Sr High School.
Languages
Bosnian
Native or Bilingual
English
Native or Bilingual
Timeline
Care Assistant
Nazareth Living Center
01.2025 - Current
Diagnostic Technician
Crown Vision Center
11.2023 - Current
Clinical Technician
The Retina Institute of St Louis
03.2023 - Current
Optician Technician
Americas Best Contacts and Eyeglasses
09.2022 - Current
Sales Associate
Finish Line
08.2022 - Current
Tanning Consultant
Palm Beach Tan
05.2022 - 09.2022
Cashier/Team Lead
Panera Bread
09.2020 - 04.2022
Cashier/Sales Associate
JCPenney
04.2019 - 11.2019
Cashier/Sales Associate
The Children's Place
09.2018 - 12.2018
High school diploma or GED -
Oakville Sr. High School
Certified Nursing Assistant
Essential NA Academy
Editing Production Screenwriting - Film
Film Connection Film Institute
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