Kelly Nichols
St. John
Summary
Offering approachable and dependable nature, ready to embrace new challenges and grow in professional setting. Brings strong interpersonal skills and ability to learn quickly. Developed customer service and organizational skills in fast-paced, client focused environment. Skilled in managing multiple tasks, maintaining professionalism, and providing efficient support. Seeking to use these abilities to contribute effectively in a new role.
Overview
1
1
year of professional experience
Work History
Server
Beggars Pizza
06.2024 - 01.2025
- Delivered friendly, efficient service to guests in a fast-paced restaurant environment.
- Took and entered customer orders accurately, ensuring satisfaction with timing, presentation, and quality of food and beverages.
- Handled cash and credit transactions with accuracy and accountability.
- Maintained cleanliness and organization of tables, service areas, and dining room in accordance with health and safety standards.
- Worked collaboratively with kitchen staff and fellow servers to ensure seamless communication and excellent guest experiences.
- Resolved customer concerns quickly and professionally, demonstrating strong interpersonal and problem-solving skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Desk Receptionist
Marquette University
01.2025 - Current
- Serve as the first point of contact for residents, guests, and university personnel, ensuring a welcoming and professional presence.
- Maintain building security by monitoring resident and visitor access, enforcing university policies, and managing key control and guest registration logs.
- Respond to student and visitor inquiries, providing accurate information and referrals to campus resources as needed.
- Manage daily desk operations, including logging equipment checkouts, tracking package and mail deliveries, and maintaining desk supplies inventory.
- Collaborate with residence life staff and facilities teams to report issues, resolve concerns, and support emergency procedures.
- Participate in mandatory staff trainings, meetings, and scheduling coordination to ensure consistent and reliable desk coverage.
- Resolved resident problems and complaints.
Education
Bachelor of Science - Nursing
Marquette University, College of Nursing
Milwaukee, WI05-2027
High School Diploma -
Mother McAuley High School
Chicago, Il05-2023
Skills
- Strong organization
- Customer service knowledge
- File organization
- Communication skills
- Problem solving
Timeline
Desk Receptionist
Marquette University
01.2025 - Current
Server
Beggars Pizza
06.2024 - 01.2025
Bachelor of Science - Nursing
Marquette University, College of Nursing
High School Diploma -
Mother McAuley High School
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