Kelly Noland
Advanced Primary Care
New Baltimore,MI
1
Certification
26
years of professional experience
Experienced medical professional with a strong background in patient care coordination, EMR/EHR documentation, phlebotomy, and HIPAA-compliant support. Known for managing patient flow, scheduling, and clinical documentation with accuracy and professionalism.
Work History
Medical Assistant
2 Years- Recorded vital signs and collected patient histories for provider review
- Prepared patient charts and updated EHR records for accurate clinical documentation
- Assisted with exam room setup and sterilization to support efficient patient flow
- Scheduled appointments and managed patient communications with professionalism
- Coordinated referrals, prior authorizations, and follow-up tasks for continuity of care
- Collected specimens and processed lab orders following clinic procedures
- Maintained supply inventory and restocked exam rooms to support daily operations
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Wellness Nurse
9 Months- Administered medications and monitored resident responses in accordance with care plans and physician orders.
- Conducted resident wellness assessments and documented changes in condition for timely nursing intervention.
- Coordinated with care staff to update service plans and support consistent resident outcomes.
- Communicated care concerns to families, physicians, and interdisciplinary team members to support continuity.
- Reviewed vital signs, symptoms, and behavior changes to identify risks and escalate concerns promptly.
- Supported infection control, safety rounds, and fall prevention practices across resident care areas.
- Assisted patients in achieving their health goals by providing one-on-one counseling on lifestyle modifications and chronic disease management strategies.
- Promoted wellness initiatives within the community, leading workshops on nutrition, exercise, stress management, and self-care techniques.
- Improved patient well-being by conducting comprehensive health assessments and developing personalized care plans.
- Continually assessed the effectiveness of existing wellness programs, making strategic adjustments as needed based on data-driven insights.
- Supported mental health initiatives within the organization, offering guidance on stress-management techniques for both patients and staff members alike.
- Optimized resource utilization by identifying areas for cost reduction without compromising patient care quality or safety.
- Cared for patients at 119 resident assisted living facility.
- Facilitated continuity of care for patients transitioning between healthcare settings by collaborating closely with case managers, social workers, and other key stakeholders.
- Educated families on age-appropriate developmental milestones, fostering early identification of potential health concerns or delays.
- Contributed to a positive work environment by mentoring new nurses and fostering a supportive team culture.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
LPN Office Nurse
2 Years 9 Months- Administered injections, immunizations, and ordered treatments per provider instructions.
- Documented vitals, histories, and medication updates in electronic medical records.
- Triaged patient calls, assessed symptoms, and routed urgent concerns to providers.
- Coordinated patient intake, visit preparation, and exam room readiness for appointments.
- Scheduled follow-up visits, referrals, and testing while supporting care continuity.
- Supported nursing staff with patient education, specimen handling, and routine office procedures.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient based on their specific needs.
- Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
- Educated patients and families on disease processes, medications and treatments.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
Education
Associate of Science - Nursing
- Relevant Coursework: Anatomy & Physiology
- Professional Development: CME course credits
- 3.8 GPA
91-C (LPN) - Nursing
Skills
Direct patient care
Clinical documentation
EMR / EHR
Patient scheduling
Vital signs monitoring
Phlebotomy
Immunization administration
Specimen collection and processing
Medical procedures
Patient assessments
Team collaboration
Assisting procedures
Patient empathy
Data entry
Specimen collection and processing
Equipment sterilization
Supply inventory
Patient monitoring
Professional ethics
Complex Problem-solving
Sterilizing equipment
Medical office management
OB/GYN procedures
Complex problem-solving
ECG recognition
Stat order prioritization
Neurology assessments
Family education
Hospice care
Patient education
Reliable team player
Compassionate
Electrocardiographic rhythm recognition
Disease management
Basic neurological evaluations
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Supervised team of 12 staff members.
- Collaborated with team of Medical Professionals in the development of patient care.
Certification
- Licensed Practical Nurse- 1987-2003
Timeline
Medical Assistant
Advanced Primary Care
10.2024 - CurrentRead More
Wellness Nurse
Independence Village
07.2003 - 04.2004Read More
LPN Office Nurse
Health First Family Medical
06.2000 - 03.2003Read More
Macomb Community College
Associate of Science from Nursing
Read More
Ft. Sam Houston
91-C (LPN) from Nursing
Read More