Kelly Nordman
Summary
Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance. Dedicated to providing exceptional customer service and delivering high quality results. A passion for growth and efficiency to meet company needs and increase value.
Overview
22
22
years of professional experience
Work History
Executive Director
Creme De La Creme, Kindercare Learning Companies
2019.10 - Current
- Travel to struggling schools to support and maintain daily operations, while also demonstrating knowledge of each states licensing guidelines
- Temporary Executive Director to schools due to turnover
- Assume Regional Manager responsibilities when RM is out of office or on vacations, which includes overseeing the operations of 13 schools
- Trainer and mentor for new Regional Manager, Executive Directors, Director of Admissions, Account Managers and Enrollment Training
- Part of new school opening team, from the set-up process, open house to opening day
- Member of closing team for non-profitable schools, team and parent support during process
- Piloted several new programs and been a test school for programs such as Marketplace and Champ Camp
- Mentored multiple individuals in my career who have reported to me to grow and achieve higher level positions
- Proactively identify funding opportunities and prepare grant applications for submission
- Managing the P/L by operating the school within a fiscally sound budget and meeting or exceeding plan
- Manage the school in compliance with all state and local regulations, and state licensing guidelines
- Ensure alignment between organizational mission and vision, core values, and operations
- Demonstrate and support continuous enrollment growth
- Adding classrooms to reorganize and accommodate enrollment trend
Center Director
Children's Learning Adventure
2017.04 - 2019.10
- Recruited, trained, coached, and evaluated staff to ensure efficient operations within the center's budget constraint
- Developed strategic plans for long-term growth of the center while maintaining operations efficiently
- Promoted positive relationships between parents, staff, and community partners through effective communication and problem solving skills
- Successfully managed and directed daily operations of a childcare center with over 45 staff members, ensuring quality care for children
- Demonstrated and supported continuous improvement and growth mindset
- P/L management to budget expectations
- Maintained accurate records of employee attendance, payroll information, vacation requests, other human resources functions
Assistant Director
The Goddard School For Early Childhood Development
2006.08 - 2017.04
- Recruited, interviewed, hired and trained new staff members in accordance with company policies
- Conducted performance reviews and provided disciplinary actions, if necessary
- Provided regular performance feedback, developing subordinates' skills and encouraging growth
- Created training materials for new employees on company policies and procedures
- Marketing of the school through phone calls, emails, mailers, and community events
- Conducted tours of the facility, filled school to capacity
- Planned and implemented youth summer camp programs
- Ensured that the facility was operated in accordance with company policies and state licensing standards
Preschool Teacher
The Goddard School For Early Childhood Development
2001.08 - 2006.08
- Demonstrated the ability to effectively manage a classroom of up to 20 preschoolers, while maintaining a safe and nurturing learning environment
- Developed lesson plans that were tailored to meet the individual needs of each child in order to maximize their educational potential
- Incorporated music, art, drama and movement into daily lesson plans in order to engage young learners
- Maintained accurate records of student progress including assessments, observations and anecdotal notes
- Leveraged strong communication skills when interacting with parents, staff, administration, and community partners
- Engaged families through parent-teacher conferences and community outreach events
Education
Bachelor of Science - Human Environmental Sciences, Child Development
Southeast Missouri State University
Cape Girardeau, MO05.2001
Skills
- Strategic Planning
- Growth Mindset
- Leadership Development
- Team Leadership
- Compliance and Regulations
- Profit and Loss Statements
- Grant Writing
- Financial Management
- Operational Efficiency
- People and Culture
Timeline
Executive Director
Creme De La Creme, Kindercare Learning Companies
2019.10 - Current
Center Director
Children's Learning Adventure
2017.04 - 2019.10
Assistant Director
The Goddard School For Early Childhood Development
2006.08 - 2017.04
Preschool Teacher
The Goddard School For Early Childhood Development
2001.08 - 2006.08
Bachelor of Science - Human Environmental Sciences, Child Development
Southeast Missouri State University
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