Kelly Norman
Gresham
Summary
Hardworking and passionate job seeker with strong organizational skills and attention to detail. Expertise in customer service and problem-solving, committed to fostering a positive work environment and enhancing customer loyalty.
Overview
3
3
years of professional experience
Work History
Shift Leader
Rose City Pizza
Gresham, OR
08.2024 - Current
- Increased order accuracy by conducting thorough quality checks prior to dispatching orders.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Stocked, monitored, and maintained inventory of food products.
- Organized and detail-oriented with a strong work ethic
- Supervised daily operations to ensure efficient workflow and optimal customer service.
Delivery Driver
Rose City Pizza
Gresham, OR
09.2023 - 08.2024
- Improved delivery accuracy by diligently checking orders before departure.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Education
High School Diploma -
Milwaukie Academy of The Arts
Milwaukie, OR06-2023
Skills
- Flexible schedule
- Attention to detail
- Cash handling
- Inventory management
- Problem-solving
- Positive attitude
- Customer service
Timeline
Shift Leader
Rose City Pizza
08.2024 - Current
Delivery Driver
Rose City Pizza
09.2023 - 08.2024
High School Diploma -
Milwaukie Academy of The Arts