Kelly Ong
Castro Valley,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Proven ability to multitask effectively while maintaining high service quality. Proficient in Microsoft 365 and Excel, collaborating seamlessly with team members to enhance guest experiences during peak periods. Recognized for attention to detail and rapport-building with guests.
Overview
4
4
years of professional experience
Work History
Server
Seapot
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Business Administration
San Jose State University
San Jose, CA12-2025
Skills
- Microsoft 365
- Excel
- Strong work ethic
- Team collaboration
- Customer service
- Money handling
Timeline
Server
Seapot
03.2021 - Current
Bachelor of Science - Business Administration
San Jose State University
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