Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Saydie Miles

Euless,TX

Summary

Dedicated and adaptable professional with a proactive attitude and ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

7
7
years of professional experience

Work History

Server

AppleBees
Hobbs, NM
04.2021 - 10.2023
  • Greeted and seated guests, ensuring a positive first impression
  • Took food and beverage orders accurately and efficiently
  • Demonstrated thorough knowledge of the menu, making recommendations based on guest preferences
  • Ensured timely delivery of orders to tables, maintaining a high level of customer satisfaction
  • Managed cash and credit transactions, providing accurate change and processing payments
  • Collaborated with kitchen staff to ensure order accuracy and timely service

Pool Manager

City Of Amarillo
Amarillo, TX
06.2016 - 09.2020
  • Efficiently manage day-to-day operations, including opening and closing procedures, water quality checks, and facility maintenance
  • Supervise a team of lifeguards and support staff, providing training, scheduling, and performance evaluations
  • Implement and enforce safety protocols to ensure the well-being of patrons, including conducting regular staff drills and emergency response training
  • Collaborate with vendors to secure necessary supplies, equipment, and maintenance services within budget constraints
  • Develop and implement programs to enhance customer satisfaction, such as swimming lessons, fitness classes, and special events

CSA 1 (Clinical Staff Assistant 1)

UT Southwestern Medical Center
Dallas, TX
06.2024
  • Epic EMR System Mastery: Stay current with the operations of the Epic electronic medical record system, front office clinical workflows, and associated policies
  • Customer Service Excellence: Represent UT Southwestern positively by providing superior service to patients, colleagues, and the community
  • Effective Communication: Build and maintain strong communication with internal and external team members to enhance patient outcomes within a comprehensive care model
  • Confidentiality: Uphold patient confidentiality in line with HIPAA regulations and UT Southwestern policies
  • Clinic Environment: Ensure the waiting area is tidy, stocked with necessary materials, and maintains inventory for daily clinic functions
  • Patient and Research Records: Handle patient and research participant interactions and maintain, modify, or manage records as needed
  • Additional Duties: Perform any other assigned tasks that support the clinic's operations and goals
  • If you need specific details or assistance related to any of these responsibilities, feel free to ask!

Server

BoomerJacks
Grapevine, TX
10.2023
  • Customer Service: Greeting guests, taking orders, answering menu questions, and ensuring satisfaction
  • Order Management: Taking accurate orders, entering them into the system, and communicating special requests
  • Food and Beverage Service: Delivering orders promptly, maintaining quality, and refilling drinks
  • Upselling and Recommendations: Suggesting menu items and specials based on guest preferences
  • Payment Processing: Handling cash, cards, and processing payments accurately
  • Table Maintenance: Setting/clearing tables, maintaining a clean dining area
  • Menu Knowledge: Knowing menu items, specials, and ingredients for recommendations
  • Team Collaboration: Working with kitchen and bar staff for smooth operations
  • Health and Safety Compliance: Following food safety and alcohol service regulations
  • Handling Guest Concerns: Addressing guest issues promptly and professionally

Education

B.S. - Healthcare Management

The University of the Southwest
Hobbs, NM
12.2023

Diploma -

Randall High School
Amarillo, TX
05.2020

Skills

  • Epic EMR system
  • Insurance entry/ verification
  • Scheduling appointments
  • Microsoft 365
  • Leadership
  • Hospitality
  • Team Management
  • Communication
  • Customer Service
  • CPR Certified
  • Time Management
  • Honest
  • Quick learner
  • Hardworking
  • Goal-Oriented
  • Strong Work Ethic

Languages

English- Fluent, Spanish- Learning

Timeline

CSA 1 (Clinical Staff Assistant 1)

UT Southwestern Medical Center
06.2024

Server

BoomerJacks
10.2023

Server

AppleBees
04.2021 - 10.2023

Pool Manager

City Of Amarillo
06.2016 - 09.2020

B.S. - Healthcare Management

The University of the Southwest

Diploma -

Randall High School

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Saydie Miles