Kelly Osburn
Rock Island,IL
Summary
Accomplished Supervisor at Quad City Freight & Quad City Consolidation, Inc., I excel in operational planning and team leadership, ensuring 99% on-time shipping. Expert in workflow optimization and problem solving, I significantly enhance efficiency and team performance, achieving unparalleled accuracy and safety in high-stakes environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor of Picking Department
Quad City Freight & Quad City Consolidation, Inc.
Davenport, IA
09.2023 - Current
- As a supervisor, I am in charge of 11 employees. As a team, we would fulfill John Deere orders for daily stock, flash, depots, vintage, and Sunbelt orders. Responsible for ensuring a minimum of 99% on-time shipping for daily stock and flash orders. Creating a daily workload for the team, splitting pick tickets by stand-up and sit-down forklifts, Taylor Dunns, and outside picks for larger parts.
- Responsibilities include auditing the team's tickets to ensure they are in line with the freight pulled, making sure the correct parts are going to the correct destinations, and achieving 100% accuracy. Scanning the freight going onto each trailer, ensuring the freight is in the correct bays for loaders to add to each daily load.
- Coordinate all functions to ensure they are running smoothly throughout the day, and make sure freight is getting shipped in a timely fashion.
- I am tasked with ensuring safety among my team by making sure people take the correct precautionary measures, using the hoist for loose parts over 50 pounds, as well as a vacuum hoist for boxes over 50 pounds. The clamp truck is meant to be used for parts that exceed the hoist weight limit. Overall, ensuring the team's safety, and making sure there are no injuries throughout the day.
- Resolved customer problems in a timely manner, while ensuring customer satisfaction.
- Collaborated with other departments to coordinate workflow processes between teams.
- Responsible for getting new hires WCS and DNS access to track their work output.
- As the picking supervisor, I was charged with creating metrics on Microsoft Excel, showing my team's output on a daily basis.
Truck Dispatcher
Quad City Freight & Quad City Consolidation, Inc.
Davenport, IA
05.2023 - 09.2023
- Coordinating 10 truck driver's routes and timing.
- Keeping track of over 200 loaded, as well as empty trailers.
- Closing out load tenders to ensure the company is getting paid for each run made.
- Scheduling a daily workload, picking up daily loads, excelling in organizational skills, and successfully keeping each driver trucking.
- Keep accurate records of driver activity for reference if needed on a later date.
- Ongoing communication with John Deere and their vendors, loads ready to be picked up, as well as trailers that have been emptied.
Dock Dispatch/Crossdock
Quad City Freight & Quad City Consolidation, Inc.
Davenport, IA
12.2022 - 05.2023
- Arranged loads and empties, going to 38 dock doors, for success in the loading and unloading of carriers.
- Accommodating on short notice for live loads and unloads, dealer pickups, and LTL carriers.
- Creating manifests for loaders to be able to add the correct inventory to each outbound load.
- Created effective, time-saving ideas for certain trailers to go to specific dock doors.
- Detail-oriented in making sure all outbound loads are correct, and they are properly loaded.
Team Lead of PADC Export
Quad City Freight & Quad City Consolidation, Inc.
Davenport, IA
10.2022 - 12.2022
- Pick, process, and load John Deere orders going to foreign countries.
- Load 40-foot containers high and tight to ship via overseas.
- Process and package orders to ensure they ship with no damage.
- Communicated with PDC to send small cube loads so they could fill out their containers to make it more cost-effective.
Team Lead of ADC Recieving
Quad City Freight & Quad City Consolidation, Inc.
Davenport, IA
06.2022 - 10.2022
- Received inventory and processed it with move orders, storing freight within the warehouse.
- Unloading trailers daily and ensuring that the correct quantity matches the paperwork.
- Personally accomplished, unloading over one hundred trailers and got the department caught up, ensuring other warehouse departments could ship orders on time as they were stored.
- Motivated other employees to drive success in the storage of goods.
- I made sure the packaging of goods was safe to store in racks; if not, I came up with a solution.
Education
Bachelor of Arts - Sport Management/Business Administration
Clarke University
Dubuque, IA05-2022
Skills
- Team leadership
- Detail Orientated
- Operational planning
- Workflow optimization
- Verbal and written communication
- Team development
- Performance evaluation
- Problem Solver
- Driving Efficiency
- Organizational skills
Certification
- Certificate of Completion for 49 CFR, General Awareness, Function Specific, Safety & Security Compliance Training. (Currie Assosiates)
Affiliations
- Former College baseball player, created great teamwork skills and becoming a conference champion.
- Great at adapting to new environments and always eager to learn.
- Well rounded individual with many skills and a hard worker!
References
References available upon request.
Timeline
Supervisor of Picking Department
Quad City Freight & Quad City Consolidation, Inc.
09.2023 - Current
Truck Dispatcher
Quad City Freight & Quad City Consolidation, Inc.
05.2023 - 09.2023
Dock Dispatch/Crossdock
Quad City Freight & Quad City Consolidation, Inc.
12.2022 - 05.2023
Team Lead of PADC Export
Quad City Freight & Quad City Consolidation, Inc.
10.2022 - 12.2022
Team Lead of ADC Recieving
Quad City Freight & Quad City Consolidation, Inc.
06.2022 - 10.2022
- Certificate of Completion for 49 CFR, General Awareness, Function Specific, Safety & Security Compliance Training. (Currie Assosiates)
Bachelor of Arts - Sport Management/Business Administration
Clarke University
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