Kelly Pafford
Nodaway,Iowa
Summary
Reliable and flexible with experience succeeding in fast-paced, high-pressure situations requiring attention to detail and organization; Building rapport with colleagues, and maintaining a team-oriented space.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Casey General Store
07.2022 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Deli Associate
Walmart
09.2020 - 07.2022
- Deliver exceptional customer service through extensive menu knowledge
- Played anintegral role in customer service and overall sales numbers
- Work alongside a team of 4 people
- Followed proper sanitation methods to clean and disinfect kitchen workstations
- Respond quickly to customer inquiries
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices
Dietary Aide
Accura Healthcare
09.2019 - 08.2020
- Followed proper sanitation methods to clean and disinfect kitchen workstations
- Respond quickly to customer inquiries
- Prepare and modify patient needs
- Serve clients based on specific, dietary needs
- Assemble meals, trays, and dishes for 48 clients
Food Service Manager
Casey's General Store, Villisca
01.2019 - 08.2019
- Play an integral role in customer service and overall sales numbers
- Followed proper sanitation methods to clean and disinfect kitchen workstations
- Respond quickly to customer inquiries
- Maintain inventory and reorder supplies as needed
- Maintain a clean, organized working environment
- Maintain inventory log and restock supplies as needed
- Skills
- Languages
Education
High School Diploma -
Southwest Valley High School
05.2015
Skills
- Customer service Microsoft Office
- Sales POS
- Microsoft word Excel
- Cashier
- English
- Customer Preferences
- Drive-Thru Operation
- Food Rotation
- Product Merchandising
- Process Payments
- Serve Customers
- Machinery Upkeep
- Equipment Safety
- Special Orders and Dietary Restrictions
- Alcohol Service
- Equipment Troubleshooting and Maintenance
Timeline
Assistant Manager
Casey General Store
07.2022 - 11.2022
Deli Associate
Walmart
09.2020 - 07.2022
Dietary Aide
Accura Healthcare
09.2019 - 08.2020
Food Service Manager
Casey's General Store, Villisca
01.2019 - 08.2019
High School Diploma -
Southwest Valley High School
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