Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Parcesepe

Marianna,FL

Summary

Goal-oriented HR & Benefits Administrator offering 9+ years of experience in developing, executing and managing comprehensive employee benefits and HR policy resulting in increased employee satisfaction and retention rate. Passionate about helping to create meaningful benefits and HR programs that enhance employees' lives and minimize risk to employers. Ready to contribute to a dynamic organization committed to employee well-being and engagement. Diplomatic, adaptable leader, able to inspire and cultivate productive working relationships with coworkers and partners.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HR Benefits Administrator

City Of Boca Raton
08.2022 - 10.2023
  • Enhanced employee benefits satisfaction by effectively managing and administering various benefit programs.
  • Streamlined benefits enrollment process for new hires, ensuring timely and accurate registration.
  • Reduced benefits cost by conducting regular audits and identifying discrepancies in billing and coverage.
  • Managed the annual open enrollment process, ensuring a smooth and efficient experience for all employees.
  • Maintained compliance with federal regulations regarding employee benefits, avoiding costly penalties or legal issues.
  • Negotiated favorable contracts with benefit providers, achieving cost savings without sacrificing quality of coverage.
  • Oversaw COBRA administration tasks including notifications, enrollments, and terminations in compliance with applicable laws.
  • Coordinated leaves of absence in accordance with FMLA guidelines, providing support for employees during challenging times.
  • Continuously monitored industry trends and legislative changes, proactively updating benefits programs to maintain relevancy and compliance.

Senior HR Generalist

Hollander Sleep & Decor
08.2021 - 08.2022
  • Improved employee retention by developing and implementing effective onboarding and orientation programs.
  • Enhanced company culture by organizing team-building activities, promoting open communication, and providing ongoing support to managers and employees.
  • Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
  • Managed benefits administration, ensuring compliance with federal regulations while optimizing employee satisfaction through competitive offerings.
  • Led training initiatives to increase workforce competencies, resulting in higher productivity levels across departments.
  • Collaborated with legal counsel on employment law issues, reducing potential liabilities for the organization.
  • Actively participated in the recruitment process by screening resumes, conducting interviews, and evaluating candidates for various positions within the company.
  • Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.

HR Benefits Specialist

AMSI, Inc-Automotive Dealership Conglomerate
06.2015 - 08.2021
  • Enhanced employee satisfaction by effectively managing benefits enrollment and addressing concerns in a timely manner.
  • Streamlined benefits administration processes for increased efficiency and reduced errors.
  • Assisted in the development of comprehensive benefits packages to attract top talent and retain existing employees.
  • Ensured compliance with federal, state, and local regulations by maintaining accurate records of employee benefits plans.
  • Conducted thorough audits of benefits programs to identify areas for improvement and cost savings opportunities.
  • Collaborated with vendors to negotiate favorable contracts for group insurance plans, retirement plans, and other voluntary benefit offerings.
  • Managed annual open enrollment periods, ensuring seamless transitions between plan years for all employees.
  • Resolved complex employee benefits issues by conducting thorough research and collaborating with relevant parties to find solutions.
  • Prepared detailed reports on benefits usage trends for management review and decision-making purposes.
  • Served as the primary point of contact for both employees and external partners regarding all aspects of company-sponsored benefit programs.
  • Improved overall employee understanding of benefit options through targeted communication campaigns tailored to specific demographics.
  • Coordinated leaves of absence requests according to FMLA guidelines while maintaining strict confidentiality of sensitive information.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Built relationships with vendors to foster quality service delivery.
  • Assisted with design and implementation of various employee benefits programs.

Medical Claims Adjudicator

United Healthcare
06.2013 - 06.2015
  • Evaluated claims by analyzing case files, conducting interviews, and reviewing relevant documentation.
  • Improved claim processing times by implementing efficient workflows and prioritizing urgent cases.
  • Ensured accurate determinations with meticulous research and thorough investigation of disputes.
  • Maintained compliance with industry regulations through diligent record-keeping and adherence to procedural guidelines.

Education

Bachelor of Arts -

Albertus Magnus College
New Haven, CT

Skills

  • Recruitment and Onboarding
  • Vendor Relationship Management
  • Policy Interpretation
  • Microsoft Office Proficiency
  • HRIS Proficiency
  • Data Analysis Capabilities
  • Training and Development
  • Leave of Absence Coordination
  • Effective Communication
  • Customer Service Orientation
  • Benefits Administration Expertise
  • Plan Administration

Certification

Certified Employee Benefits Specialist-GBA I

Timeline

HR Benefits Administrator

City Of Boca Raton
08.2022 - 10.2023

Senior HR Generalist

Hollander Sleep & Decor
08.2021 - 08.2022

HR Benefits Specialist

AMSI, Inc-Automotive Dealership Conglomerate
06.2015 - 08.2021

Medical Claims Adjudicator

United Healthcare
06.2013 - 06.2015

Bachelor of Arts -

Albertus Magnus College
Kelly Parcesepe