Kelly Parks

•Enhance team productivity by delegating tasks effectively and overseeing daily workflow.

•Establish team priorities, maintain schedules and monitor performance.

•Facilitate smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

•Maintain accurate financial records by reconciling accounts receivable transactions regularly to ensure balanced budgets.

•Oversee collection processes.

•Generate reports to facilitate data conversion.

•Lead in efforts to refine accuracy in data management.

•Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

•Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

•Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

•Handled payment transactions efficiently.

•Executed timely invoice submissions.