Kelly Partin

• Worked with Loan Administration team on training and departmental procedures.
• Hired and managed Loan Administrators in both Redding and Roseville.
• Worked closely with Relationship Managers on loan set up issues and problem resolving with title companies.
• Worked with U/W manager and LAS Manager to implement policies and procedures to increase productivity. Was part of focus team to help with efficiency.
• Participated with executive team on the sale of our bank, Merchants Bank of Commerce to Columbia Bank and subsequent merger with Umpqua Bank.
• At Merchants Bank: Collaborated with the IT department to create paperless audit process. Provided auditors with necessary documentation for both external and internal audits.
• Worked with all departments to help and support customer service levels and improve efficiency throughout the bank.
• Drew and reviewed loan documents on systems, such as, Credit Quest, Custom Lender, and Encino.

Prior experience in the title insurance industry for 29 years. Worked for two other title companies. Held various positions. Sales, branch management and Assistant County Manager position. Complete employment history available upon request.