Kelly Patenaude
Richmond
Summary
Adaptable and resourceful professional with diverse experience across customer service and educational settings. Skilled in inventory management and classroom instruction, committed to fostering positive environments and driving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Grocery Inventory Coordinator
Meijer
Richmond
03.2016 - Current
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Ensured smooth daily operations by performing assigned tasks.
- Provided customer service and managed customer inquiries.
Substitute Teacher
Richmond Community Schools
Richmond
08.2024 - 05.2025
- Instructed diverse classrooms in various subjects and grade levels.
- Managed classroom behavior using effective strategies and techniques.
- Maintained a safe and inclusive learning environment for all students.
Member Benefits Representative
Continuum Global Solutions
Richmond
07.2020 - 03.2024
- Supported open enrollment periods for multiple benefit programs, ensuring participants understood their options.
- Resolved inquiries on benefit eligibility and claims processing, enhancing member satisfaction.
- Maintained current knowledge of industry regulations and compliance requirements, ensuring adherence and minimizing risks.
Front Desk Hostess
Comfort Inn by Choice Hotels
Richmond
10.2019 - 12.2023
- Welcomed guests promptly, ensuring a positive first impression of the hotel.
- Coordinated check-in and check-out processes, enhancing guest satisfaction through streamlined service.
- Organized and maintained front desk area, contributing to a professional atmosphere for guests and staff.
Special Education Paraprofessional
Richmond Community Schools
Richmond
08.2017 - 10.2019
- Assisted students in developing daily living skills and achieving academic goals.
- Partnered with special education staff to tailor learning materials for individual student needs.
- Engaged in training sessions to improve support strategies for diverse learning styles.
Sales Associate
Kmart, Sears Holding
Richmond
11.2015 - 04.2016
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Processed customer transactions using cash register, ensuring accurate and prompt service.
- Aided customers in locating products, responding to questions, and providing tailored product recommendations.
Pastry Clerk
Tim Hortons
Richmond
10.2015 - 11.2015
- Prepared a variety of fresh pastries and baked goods daily.
- Ensured cleanliness and organization of pastry displays and work areas to enhance customer experience.
- Guided customers in pastry selections and shared product information to support informed choices.
Education
Bachelor of Science - Marketing
Bowling Green State University
Bowling Green, OH05-2003
Skills
- Stock replenishment
- Attention to detail
- Inventory management
- Customer service
Timeline
Substitute Teacher
Richmond Community Schools
08.2024 - 05.2025
Member Benefits Representative
Continuum Global Solutions
07.2020 - 03.2024
Front Desk Hostess
Comfort Inn by Choice Hotels
10.2019 - 12.2023
Special Education Paraprofessional
Richmond Community Schools
08.2017 - 10.2019
Grocery Inventory Coordinator
Meijer
03.2016 - Current
Sales Associate
Kmart, Sears Holding
11.2015 - 04.2016
Pastry Clerk
Tim Hortons
10.2015 - 11.2015
Bachelor of Science - Marketing
Bowling Green State University