Kelly Perez Valladares
Howell,United States
Summary
I've had the opportunity to experience progressive roles of accountability and leadership as a sales associate. Learned to work good in under pressure especially when I know I have others depending on me. Gained knowledge in understanding people and their needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
04.2023 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cleaner Helper
For Family
06.2020 - Current
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Promoted site safety by properly and cautiously handling equipment, chemicals, and materials
- Consistently met deadlines and requirements for all production work orders
- Was in charge of operating and maintaining large cleaning equipment such as carpet shampooers, industrial washing machines, and dishwashers
Education
Bachelor of Arts - Psychology
Kean University
Union, NJ05.2027
Skills
- Ability to Work Under Pressure
- Ability to Multitask
- Listening Skills
- Friendly, Positive Attitude
- Attention to Detail
- Adaptability
Extracurricular Activities
Spanish Honor Society, Freehold Township High School, 03/2021, Present, Freehold, NJ, Fortunate to have been selected as a member of the Spanish honor society as well as be chosen to become vice-president. In the society we've done a lot of teamwork, community work, and most importantly expanding the knowledge of the Latin/Hispanic community.
Hobbies and Interests
- Crochet
- Sing
- Read
- Play Piano
- Play With My Puppy
- Hang With Friends & Family
- Shop
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
American Eagle Outfitters, Inc
04.2023 - Current
Cleaner Helper
For Family
06.2020 - Current
Bachelor of Arts - Psychology
Kean University
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