Kelly Peterson
Olean,NY
Summary
Seeking new challenges and growth opportunities aligned with career goals. Experienced in skill development and ready to leverage expertise in a role that supports long-term aspirations.
Overview
5
5
years of professional experience
Work History
Personal care aide, Home Health Aide
Homecare Hospice
Allegany, New York
01.2026 - Current
- Facilitated daily living activities and personal care for patients.
- Maintained a clean, safe environment in home settings.
- Performed grocery shopping to meet patient needs.
- Picked up medications at pharmacy to ensure timely access.
Patient Service Representative
UPMC Chautauqua WCA
Jamestown, New York
09.2022 - 02.2025
- Facilitated patient check-ins and verified insurance information effectively.
- Answered incoming calls professionally to enhance patient experience.
- Assisted patients with necessary paperwork and consent form completion.
- Scheduled appointments and coordinated follow-up communications to ensure patient satisfaction.
- Ensured adherence to HIPAA regulations while managing confidential patient information.
- Accurately updated electronic health records with patient information.
- Maintained organized reception area to promote a welcoming environment.
Industrial Sewing Machine Operator
Resource Center
Jamestown, NY
08.2021 - 09.2022
- Operated industrial sewing machines for fabric assembly and product construction.
- Followed safety guidelines to ensure a safe working environment for all staff members.
- Maintained a clean workspace at all times to ensure safety regulations were followed.
Education
High School Diploma -
Olean Senior High
Olean, NY06-1987
Skills
- Personal care
- Patient assistance
- Medication management
- Health monitoring
- Patient documentation
- Electronic health records
- Documentation accuracy
- Appointment scheduling
- Insurance verification
- Patient communication
- Problem solving
- Time management
Timeline
Personal care aide, Home Health Aide
Homecare Hospice
01.2026 - Current
Patient Service Representative
UPMC Chautauqua WCA
09.2022 - 02.2025
Industrial Sewing Machine Operator
Resource Center
08.2021 - 09.2022
High School Diploma -
Olean Senior High