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Hi, I’m
Kelly Pitman
London,KY
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability. Recognized for collaborative teamwork and results-driven approach, consistently adapting to changing medical needs and priorities. Skilled in patient assessment, medication administration, and maintaining accurate medical records. Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
years of professional experience
1
Certification
Work History
Saint Joseph LondonLondon, KY
Registered Nurse
06.2023 - Current
Job overview
- Deliver high-quality patient care in a fast-paced medical-surgical environment
- Serve as a resource and mentor for new nurses and support staff
- Coordinate patient care with physicians, case management, and ancillary departments
- Prioritize patient safety, workflow efficiency, and regulatory compliance.
- Administered medications and monitored patient responses to ensure effective treatment.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
- Documented patient assessments accurately in electronic health records to maintain compliance and continuity of care.
- Mentored new nursing staff, fostering a supportive learning environment and sharing best practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Monitored patient reactions after administering medications and IV therapies.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Conifer HealthLondon, KY
Patient Access Team Lead Emergency Dept
08.2013 - 06.2023
Job overview
- Acted as a senior team member supporting emergency department throughput and patient flow
- Trained and mentored new hires on registration workflows, EPIC EMR, and compliance standards
- Ensured accurate insurance verification, medical necessity review, and demographic data collection
- Maintained strict HIPAA compliance and EMTALA adherence
- Consistently performed in high-volume, high-acuity environments requiring accuracy and leadership under pressure
- Reduced errors in insurance verification by implementing thorough checks on coverage details and eligibility.
- Increased accuracy of patient demographic information by implementing a system for regular updates and validation.
- Conducted regular audits of patient accounts to identify errors or inconsistencies, resolving issues before they escalated into larger problems.
- Maintained strict compliance with HIPAA regulations, protecting patient privacy while facilitating access to necessary information for care providers.
- Verified patient insurance eligibility and entered patient information into system.
Education
University of CumberlandsWilliamsburg, KY
Bachelors of Science in Nursing from Nursing
01.2024
Lincoln Memorial UniversityCorbin, KY
Associates Degree of Nursing from Nursing
01.2023
Skills
MS Office (Excel, Outlook, Word), WebEx
- Strong clinical judgment
- Professional bedside manner
- Precepting
- EMR / EHR
Certification
- Registered Nurse (RN)
- Basic Life Support (BLS)
- Advanced Care Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
Timeline
Registered Nurse
Saint Joseph London
06.2023 - Current
Patient Access Team Lead Emergency Dept
Conifer Health
08.2013 - 06.2023
University of Cumberlands
Bachelors of Science in Nursing from Nursing
Lincoln Memorial University
Associates Degree of Nursing from Nursing